| Summary of the Position |
Under the oversight of the Director of the Project Management Office, the Senior Project Manager will lead, oversee and ensure the successful delivery and management of multiple enterprise-wide, strategic, and business-driven projects at Bentley, as prioritized by University governance and the Project Management Office (PMO). The ideal candidate has experience managing large, multi-departmental initiatives, brings a strategic mindset to each project, focuses on mobilizing diverse teams to achieve business results, and is a proven communicator with people at all levels of an organization. The Project Management Office reports into the CIO.
This role will also support the IT Governance and annual strategic planning process. This includes managing demand and project intake, supporting the creation of business cases, proposing roadmaps and project forecasts, analyzing resources and capacity, and coordinating project prioritization activities with the Project Advisory Board, Executive Steering Committee and President’s Cabinet.
Types of projects may include enterprise software selection and implementation, business process improvement projects, ERP and other system enhancements, infrastructure and systems projects, or other strategic initiatives that support business outcomes for students, faculty, staff, alumni, prospective students and other stakeholders at Bentley.
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| Essential Functions |
• Lead University project teams and drive the successful delivery of projects and their expected business benefits based on PMO project management guidelines and best practices through the entire project lifecycle
• Review approved project proposals to further define aspects of the project, including time frame, funding limitations, staffing requirements and allotment of available departmental resources to various project phases
• Establish project governance and navigate project hierarchy to facilitate decision-making, issue escalation or resolution, and status communication within a project, in coordination with IT Governance
• Provide leadership and motivation to project team members throughout the project life cycle and confer with project staff to establish a work plan for project activities, iterations or phases
• Arrange for recruitment or assignment of project personnel to the project team, including sourcing external consulting help when needed
• Direct, assign, and coordinate activities of project personnel to ensure project progresses on schedule and within budget
• Review and facilitate approval of contracts, Statements of Work, and work plans of external service providers or consultancies contracted to execute project
• Manage budgets, invoicing, tracking and reporting for all aspects of the project
• Identify and schedule project deliverables, milestones and required activities and tasks
• Effectively lead and facilitate meetings with a variety of groups, including project teams, senior leadership, and external vendors
• Create project documentation, including: Project Charters, Governance Charts / Roles and Responsibilities, Resource Plans, Meeting Notes, Project Schedules, Action Items, Sponsor Presentations, Weekly Status Reports, Lessons Learned, Project Closeout Checklist and other documents as required per the Bentley project lifecycle
• Proactively manage risks and issues using risk logs and devising and managing mitigation action plans
• Monitor project activities, ensuring the currency, quality and integrity of the information, while providing consistency in content and “look and feel” across the enterprise
• Ensure that project goals are accomplished and in line with business objectives.
• Establish and implement project communication plans
• Lead the portfolio intake process, working with clients to create business cases for new project requests, determining funding needs, effort, and impact of the work requested, and supplying data that drives effective decision-making around project selection
• Update the multi-year IT project roadmap, budget, and resource plan in concert with IT Governance activities
• Develop and maintain the framework that drives the capacity and resource planning process for IT
• Create weekly, monthly, and annual reports that support the IT governance process and portfolio planning
• Maintain the Project and Portfolio Management tools and templates that drive portfolio and project activities
• Create and maintain reports and dashboards to ensure portfolio transparency and drive improvement in overall operations
• Participate in regular internal PMO meetings and project management process development to facilitate the evolution and adoption of project management practices at Bentley
• Provide inputs to the PMO Director for continuous improvement and to achieve higher capability maturity in PPM
• Additional duties as required
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| Minimum Qualifications (Education and Experience Requirements) |
• Bachelor’s degree
• 7+ years of project management experience with 3+ years managing strategic technology projects
• Ability to motivate, persuade and engage project teams to accomplish challenging goals and objectives
• Ability to manage multiple demands and multiple projects at once
• Excellent communication, presentation and facilitation skills. Proven track record communicating with and influencing all levels of stakeholders in IT and business
• Strong analytical skills – ensures that short term decisions support long term strategy
• Exceptionally organized with reliable follow-through on tasks
• Experience using key methodologies such as ITIL, PMBOK, PRINCE2, and/or Agile, with the ability to assess when a particular methodology should be applied for greatest chance of project success
• Advanced user in project management tools (e.g. MS Project, SmartSheet, SharePoint, TeamDynamix, ServiceNow, etc.)
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