Sr. Instructional Technology Specialist

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The School of Arts and Sciences forms the foundation of the scholarly excellence that has established Penn as one of the world’s leading research universities. We teach students across all 12 Penn schools, and our academic departments span the reach from anthropology and biology to sociology and South Asian studies. http://www.sas.upenn.edu/

Oversee selection, adoption and support of instructional technology tools for the School of Arts & Sciences. Keeps abreast of trends in higher educations. Coordinate with Center for Teaching & Learning, Penn Courseware Advisory group, and other instructional technology leaders at Penn to evaluate new tools, identify best practices, conduct pilot tests and help faculty to use technology effectively in their teaching. Maintain expert-level understanding of Canvas, Panopto videos, polling systems and other primary teaching tools. Work directly with faculty or departments with complex, large scale or strategic projects. Supervise first-tier support providers, including both full-time and part-time staff; manage schedules, budget and performance. Assure prompt and effective response to requests for assistance. Identify new work and opportunities to improve efficiency and quality of support.

A Bachelor’s Degree and 4 years of experience or equivalent combination of education and experience is required. Masters degree and at least 7 years professional experience in higher education instructional technology support strongly preferred. Strong interpersonal, written and verbal communication skills are essential. Experience with Canvas LMS required; experience with Panopto Video system, PollEverywhere, Piazza and other LTI tools highly preferred. Professional demeanor required to work effectively with senior faculty and administrators. Ability to manage multiple complex projects simultaneously required.

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.