Systems Administrator

Maimonides School is looking for an experienced Systems Administrator to maintain, upgrade, and manage our software, hardware, telecommunications, and audio/visual technology. The candidate must have the ability to multitask in a high-volume, fast-paced environment supporting a variety of interdisciplinary teams and users, including faculty, staff, and students.

Responsibilities

• Provide customer-centric, hands-on technical support within the organization
• Build, configure, troubleshoot, and recommend software/hardware enhancements and infrastructure upgrades
• Identify and implement tech support based on critical needs of the organization including process, documentation, and instruction
• Install, maintain, and optimize all hardware, software, licenses, and support materials for administrative and instructional use of school technologies
• Deploy, optimize, troubleshoot, and maintain the performance of physical and virtual servers
• Monitor and manage systems and security for Active Directory, G Suite, SIS, Wifi, VPN, and domain controllers, including backup and managing user accounts
• Develop procedures and standards for hardware maintenance, inventory, and storage
• Manage service calls and vendor contacts
• Provide on-site support for school events outside of school hours that require multi-media equipment – livestreaming, video presentations, etc.

Qualifications

• B.S. with 2-3 years of experience, or Associate’s Degree with 5-7 years of experience
• Minimum of 2-3 years of experience providing diagnosis, repair, and maintenance services for desktop computers in an end-user service capacity
• Passion for technology with a broad scope of operating systems, hardware, and network equipment
• Ability to effectively communicate priorities and user feedback 
• Strong diagnostic and analytical skills
• Experience with classroom technology - including interactive whiteboards, document cameras, sound systems, and projectors - a plus
• Knowledge of G Suite (Google Apps for Education) and student information systems a plus
• Working knowledge of Apple products, including iOS and OS X, a plus