Systems and Communications Administrator
Riverdale Country School is a Pre-K through grade 12 independent school in New York City committed to empowering lifelong learners by developing minds, building character, and creating community in order to change our world for the good. Riverdale seeks to reflect the diversity of the New York metropolitan area in its students, faculty, and staff. Diversity, Equity, Inclusion and Belonging (DEIB) is the foundational core of the anti-racist, anti-bias, and transformational work that Riverdale is doing to help students, faculty/staff, families, and alumni feel seen, heard, and valued. The school enrolls about 1,200 students who collectively reside in 104 different zip codes. Approximately 43% of our student body are students of color.
We seek to employ people who engage in all aspects of work with a student-centered approach, an open mind, passion, and a willingness to support the greater community. At Riverdale we recognize that the work of diversity, equity, inclusion, and belonging is iterative and requires a consistent commitment. Ideal candidates display that commitment in their work and in their approach to teaching and learning.
As the world faces the immense challenge of the COVID-19 pandemic, Riverdale Country School continues to prioritize the health, safety, and well-being of its community members. On both of our campuses, all individuals are required to wear masks indoors at all times except when eating. On the River Campus, where our youngest students learn, we also require masks outdoors. We currently provide free ongoing COVID-19 testing for all employees and also require students to be tested regularly. We have required COVID-19 and influenza vaccinations for all of our employees and eligible students. We are fortunate to have large campuses where we can maximize the use of outdoor spaces. These elements have allowed us to maintain a rich learning experience for students throughout the pandemic.
The Systems and Communications Administrator is a core member of our all-school technology team and reports to the Director of Technology. This full-time, 12-month position is available immediately.
The successful candidate is a team player, willing to pitch in to serve the overall needs of the school as necessary. They will be ambitious, creative, self-motivated, and thrive in a fast-paced, collaborative environment. There are many opportunities to interact with the community beyond these key responsibilities and we value those who wish to immerse themselves in our community.
Key Responsibilities:
- Phone systems and FiOS/analog accounts (Mitel / Verizon)
- Emergency communications (School Messenger / Ruvna)
- Emergency PA system (Valcom)
- Google Workspace & Vault (Google / BetterCloud / Spanning / GAM)
- Chromebook management + filtering (Google / GoGuardian)
- Zoom administration
- SSO start page (Okta) and SSO connections
- Monitoring all of the above from on and off-site
Requirements:
- Minimum 2 years experience managing systems in an enterprise or primary/secondary education environment
- Experience managing consultants and vendors
- Excellent communication, organizational, and project management skills, including the ability to follow through to completion on multiple simultaneous tasks or projects
- Excellent analytical and problem-solving skills, including a high degree of attention to detail
- Exceptional interpersonal skills and patience
- Desire to learn and to stay abreast of emerging technologies
- Though not a minimum requirement, the ability to communicate in both English and Spanish is a plus
How to Apply
General departmental responsibilities typically include level 1 support, staffing our help desk, and participating in teaching and training as appropriate. We seek a candidate with a strong appreciation for the role of technology in learning and as a foundational component of school operations. A desire to contribute positively to the collaborative culture of the department is essential. Riverdale actively seeks diversity in its employees.
If you have experience working with communications systems and critical operations, we hope to hear from you!
To apply, please upload a resume and cover letter to the following URL: