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Systems and Network Administrator

Charlotte Latin School, NC
Job Level
Mid-level position
Post Date
11/03/2018
Job Category
Administrator / Manager (of network or database)
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Network / Systems
Link to Job Posting

The primary responsibility of the Systems and Network Administrator is to provide the technical expertise needed to deploy and support operations of the systems, storage, and network infrastructure. This includes leading efforts to design, maintain, upgrade, and audit our rapidly growing network to support a challenging set of educational and business requirements. The Systems and Network Administrator will demonstrate innovative approaches to solving the unique challenges encountered in a rapidly evolving educational environment and be able to protect our networks and that data that resides on them.

 

Essential Duties and Responsibilities

  • Research, develop, and implement new technologies and best practices for networking, systems, storage, and security.

  • Responsible for all aspects of the network, server and storage lifecycle, from needs analysis, RFP’s and vendor negotiation, selection, installation, configuration, upgrades, and maintenance.

  • Secure, update, and monitor all servers, storage, backup systems, networking equipment, and software related to same, including virtualization, backup, and anti-virus.

  • Manage all Active Directory schema activities, including account creation and maintenance of all network accounts, Group Policies, and integrations with outside systems such as LDAP, Google Suite for Education, and others. 

  • Installs and maintains network operating systems, SQL servers, and backup systems.

  • Coordinate all aspects of Microsoft software licensing.

  • SSL certificate and domain licensing and maintenance.

  • Lead, develop, maintain, and test business continuity / disaster recovery initiatives.

  • Ensure 24/7 availability of services and infrastructure in our production environment. Respond to after-hours emergencies; lead the mitigation and resolution processes.

  • Deploy and manage virtualization to reduce server count and increase availability of systems.

  • Provide expertise and leadership to the IT team in the areas of device management, imaging, and Group Policies. Assist the IT team’s efforts in troubleshooting complex systems and network issues.

  • Develop and maintain internal documentation for key systems and services.

  • Proactively monitor and audit the health and availability of our systems and network. Develop and track metrics for utilization, downtime, and related KPI’s.

  • Develop tools and processes to automate tasks, including basic scripting.

  • Implement and maintain system and networking equipment inventory and support contracts.

  • Complies with all department and school policies and procedures.

  • Works closely with the CTO to determine scalability and growth decisions, planning, and implementation.

  • Performs other duties as needed.

 

Supervisory Responsibilities

  • None; Possible opportunity for intern or summer employee.

 

Qualifications

Education and Experience

  • BS in Computer Science / IT / MIS or related field with 5+ years’ experience in system / network administration and management
  • Or combination of equivalent experience, education, and training / certifications.

 

Skills

  • Network+ / CCNA certification, or similar skills and experience.

  • Server+ / MCSE / Windows 2012 or 2016 certification, or similar skills and experience.

  • Network management and troubleshooting expertise using typical tools (tcpdump, wireshark, SolarWinds, What’sUp, Nagios, etc.).

  • Server management and troubleshooting expertise using Microsoft tools (Windows Admin Center, SCCM, SCOM, etc.).

  • Ability to write simple scripts in a major scripting language, use automation tools (ProcessMaker, PowerShell, etc.), and use APIs.

  • Demonstrated high-level understanding of TCP/IP networking and routing concepts.

  • Experience configuring and maintaining Layer2/3 switches, routers, firewalls, and an understanding of configuration management concepts and tools.

  • Knowledge of network configurations for virtual platforms and network storage.

  • Experience in IP Address management, including transition to IPv6.

  • Experience in Network Security, VOIP and QoS.

  • Experience with cloud computing virtual private / hybrid networking (EC2, AWS, Rackspace, Azure).

  • Experience implementing and documenting Change Management processes.

  • Experience wireless (currently Meraki/Cisco).

  • Awareness of and interest in next-gen networking (SDN, 802.11ah/ax, IoT, etc.).

  • Excellent written and communication skills.

  • Ability to work independently and within a team.

  • Time management skills and ability to meet deadlines.

  • Experience managing a VOIP system and Google Apps/ Office365 is a plus.

  • Excellent verbal, written, and interpersonal skills for interaction with the all levels of the school community are required. The ability to deal with multiple priorities in a high-pressure, quickly changing technical environment is paramount.

  • Maintains professional and technical knowledge by attending training and educational workshops, reviewing professional publications, establishing personal learning networks, and participating in professional societies.

  • Contributes to team effort by completing related tasks as needed. Actively contributes to ongoing process improvement department-wide.