Systems Manager
Woodward Academy is Atlanta at its very best. We intentionally bring together students from diverse backgrounds, perspectives, and experiences, to create a richer learning community and exceptional academic opportunities. The Atlanta Journal-Constitution has consistently ranked Woodward a top large workplace in metro Atlanta, with special recognition by the AJC for “Best Benefits” for employees.
Position Description:
The Systems Manager is integral to the success of Woodward’s enrollment management initiatives, with primary responsibility for managing all aspects of the Academy’s enrollment-related databases; analyzing the data to identify enrollment trends and opportunities; and providing ongoing expertise and support as a key member of the Admissions team. The Systems Manager will report to the Associate Vice President for Admissions and the Vice President for Enrollment Management. They should be detail-oriented, enjoy working with data, and have a positive attitude and resourceful nature.
Database Management - 40%
- Administer multiple database environments using Hubspot, Veracross, and Calendly.
- Manage the day-to-day application process for inquiries, the enrollment process for admitted students, and the re-enrollment process for current students.
- Ensure data integrity across all software and recommend ongoing improvements.
- Provide timely support, responses, and training to internal stakeholders as needed.
Data Analysis & Reporting - 30%
- Analyze data to identify strengths, challenges, trends, and opportunities with respect to student enrollment, retention and attrition, and ROI on marketing initiatives.
- Work collaboratively with the Marketing Strategist to monitor and forecast market dynamics including area demographics and needs assessments.
- Create and manage dashboards and reports to summarize the analysis for ongoing enrollment management needs.
- Complete and disseminate annual reports to INDEX, DASL, and other organizations.
Admissions Team Support - 30%
- Be a collaborative and contributing member of the Admissions Office team to meet the enrollment objectives of the Academy.
- Promptly and professionally respond to parents’ questions and provide troubleshooting during the enrollment and re-enrollment process.
- Serve as primary liaison with the Marketing & Communications team on data analysis as well as lead nurturing prospective students from the inquiry stage to enrollment.
- Perform any other duties assigned by the Associate VP for Admissions or the VP for Enrollment Management.
Position Requirements:
- A four-year undergraduate degree from an accredited institution.
- Two years of relevant work experience, preferably in database management and analytics.
- Advanced proficiency in Microsoft Office Suite (especially Excel) and G-Suite (especially Google Sheets). Experience with Hubspot, Veracross, and/or Calendly preferred.
- Strong teamwork and interpersonal skills with the ability to communicate effectively, both orally and in writing. Must be able to work with a diverse group of people and explain technical concepts in user-friendly terms.
- Highly organized, efficient, with a strong attention to detail and demonstrated ability to work under pressure to meet strict deadlines.
- Must be flexible, adaptable, and able to multitask. Strong customer service mentality with a “can-do” approach.
Salary & Benefits:
- The Systems Manager position is an exempt, salaried, 12-month position and works on-site at the College Park campus. Some evening and weekend work may be required.
- Competitive pay commensurate with years of experience and education.
Apply online by submitting a resume and cover letter at https://www.woodward.edu/about/jobs. Due to the high number of applicants, we are unable to respond to phone calls or email inquiries.