Technology Assistant
Do you want to make a difference?
Are you looking for a meaningful career? If you answered YES, come to WESTMARK SCHOOL.
We have an immediate need for a Technology Assistant who is an experienced technology professional familiar with educational environments.
Westmark School specializes in preparing students of language based differences for success in college. Since the founding over 25 years ago, Westmark School has been committed to providing a superior academic education and comprehensive curriculum to grades 2-12 students with dyslexia, language processing issues, and other related learning differences. We pride ourselves on being the best in the area of independent specialty schools.
We offer excellent benefits and salary, a friendly, team oriented environment, and an opportunity for individual growth and development as a professional. Full Medical, Dental, Vision, Retirement, Life Insurance to name a few.
Our ideal candidate will be a hands-on professional who has experience being the primary support contact. In addition, you will have experience in ensuring proper operation of hardware and software including iPads, computers, laptops, printers, and Smartboards and other items as required as well as implementing systems to enhance the organization’s mission.
As our Technology Assistant you will:
Essential Functions:
•Act as primary support contact for staff, faculty, and students
•Participate in the day to day operations of all aspects of the school’s technological systems
•Perform hands-on fixes, including installing and upgrading software, installing hardware, implementing file backups and configuring systems and application; test fixes to ensure problem has been adequately resolved
•Identify, diagnose and resolve issues in a timely and effective manner; analyze trends and performance and provide maintenance to prevent future problems on all school systems
•Assist with management of the school’s 1:1 iPad program
•Troubleshoot, repair, and install apps on iPads and its accessories
•Maintain excellent communication with all end users and other members of the Technology Department
•Coordinate installation and configuration of hardware, software and peripherals Prepare and maintain documentation of system configurations
•Identify and learn appropriate software and hardware used and supported by the school
•Administer user accounts and contact lists for all school systems
•Coordinate setup, and operate (as needed), audio and video equipment for day and evening events
•Maintain hardware and software inventory
•Research and evaluate new technologies and software and stay abreast of emerging trends
•Provide assistance with PowerPoint to presenters on key presentations to the board of trustees and board committees
•Other duties as assigned
Qualifications:
•Associate degree or equivalent work experience
•1-3 years of desktop administration experience
•2+ years of helpdesk experience or remote phone support
•Extensive knowledge of troubleshooting iPads, desktops/laptops, hardware, standard desktop software, antivirus, patch management
•Knowledge of Smartboard and all of its features
•2+ years’ experience with Mac and Windows OS
•1+ years’ experience with GoogleApps
•Proficient in MS Office suite, expert in PowerPoint
•Team player
•Excellent communication and interpersonal skills to explain technical issues in plain English to faculty, staff and students
•Ability to manage multiple concurrent projects
•Project management experience a plus
•Must be able to interact effectively, in person or remotely, with all users having varying levels of technology expertise
Don’t let this great opportunity pass you by; apply by sending your resume and cover letter with salary history to: ta@westmarkschool.org. Come join Westmark, we are waiting for you.
Westmark School is an equal opportunity employer. We do not discriminate based on race, color, creed, gender, religion, sexual orientation, marital status, gender identity and expression, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, or any other unlawful consideration.
Contact Bobbie Gray
ta@westmarkschool.org