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Technology Assistant

University of California, Irvine, CA
Job Level
Entry-level position
Post Date
08/31/2018
Job Category
Assistant
Sector
  • Technology
Job Status
Areas of Responsibility
  • All Areas of Technology
Link to Job Posting

Job Essential Function 1
Percent of Time: 55%

  • Computing Technical Support

  • Install, configure, and troubleshoot all business critical software. Install, configure, and maintain all hardware specific to our business critical software.

  • Install, configure, and troubleshoot routine software.   

  • Install, configure, and maintain all computer-related hardware including: workstations, peripherals, printers, and servers.

  • Assist users in the usage of business critical software and routine applications.

  • Assist users with procedural or technical problems.

  • Evaluate staff computing needs and advise suggestions and training for efficient use of available technology. 

  • Maintain inventory of computers and installed software.

  • Assist users with the usage of the audio/visual equipment in the rooms containing such equipment.

  • Digital Signage system periodic updates and hardware maintenance.

  • Maintain and troubleshoot all hardware and printing equipment for the digital T-Shirt printing system.

 
Job Essential Function 2
Percent of Time: 25%

  • Server Administration

  • Assist in maintaining general functions of web and database servers.  

  • Maintain and utilize Windows Hyper-v, virtual machines, failover clustering, Storage Area Network (SAN), and all supporting physical hardware.

  • Install, maintain, configure and troubleshoot Windows services such as Active Directory, Group Policy, WSUS, Printing, File Sharing, IIS, Office 365, Deployment services, and Remote access (VPN).

  • Responsible for server backups.

  • Install, configure and maintain anti-virus and firewalls, patch as necessary.

  • Ability to implement networking concepts such as DHCP, DNS, TCP/IP, Routing, and Switching in a network environment.

  • Assist in maintaining general functions of the primary content server and channel players for the digital signage system.

 
Job Essential Function 3
Percent of Time: 10%

  • F45 

  • Install, maintain and troubleshoot all F45 equipment.

  • Be the main point of contact for F45 Tech Support.

Job Essential Function 4
Percent of Time: 10%

  • Web and Other Duties as assigned.

  • Assist with Campus Recreation webmaster with web maintenance including content, graphics, and some coding.

  • Assist with the exporting and saving of Campus Recreation videos.

  • Be aware of emerging viruses and security threats. Have the ability to react to potential threats.

  • Evaluate staff computing needs based on current trends.

 
SKILLS, KNOWLEDGE AND ABILITIES:
 
Required:

  • Proficiency in the installation, configuration & troubleshooting of computer hardware, routine software, and networking for windows.         

  • Working knowledge of group policy and Active Directory for Windows Server.

  • Working knowledge of computer security concepts and practices.

  • Working knowledge of web and database server best practices.

  • Working knowledge of Windows Hyper-v, virtual machines, failover clustering, Storage Area Network (SAN), and all supporting physical hardware.

  • Working knowledge of networking concepts, topologies and protocols (TCP/IP, Ethernet) and their implementation in a PC networked environment using TCP/IP.

  • Advanced computer application experience including a thorough practical background in the utilization of word processing, spreadsheet, desktop publishing, & graphics.

  • Working knowledge of HTML and its authoring tools, graphic software, internet browsers, and scripting languages for web page maintenance.

  • Ability to work in a strong service-oriented environment with frequent interruptions and changing priorities and deadlines.

  • Ability to maintain confidentiality and privacy in all tasks in a professional manner.

  • Excellent interpersonal skills.

 
Desired:
Working knowledge of UCI's computing environment.
 
Below are general guidelines on the position's physical, mental, and environmental working conditions.
In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-5210.
 
Bend: Frequently
Squat: Occasionally
Crawl: Occasionally
Climb: Occasionally
Kneel: Occasionally
Handle Objects: Frequently
Push/Pull: Occasionally
Reach Above Shoulder Level: Frequently
Sit: Frequently
Stand: Frequently
Walk: Frequently
Use Fine Finger Movements: Frequently
Carry/Lift Loads up to 25 Pounds: Occasionally
Carry/Lift loads between 25-50 lbs: Occasionally
Carry/Lift Loads over 50 Pounds: Not Applicable
Read/Comprehend: Constantly
Write: Constantly
Perform Calculations: Constantly
Communicate Orally: Constantly
Reason and Analyze: Constantly
Chemical/Biological Agent: Occasionally
Construction Activities: Occasionally
Contact with Water/Liquids: Occasionally
Drive Motorized Equipment: Occasionally
Confined Spaces: Occasionally
Elevated Work Location: Occasionally
Radioactive Materials: Not Applicable
Temperature Variations: Occasionally
Gas System: Not Applicable
 
Other Working Conditions: 
Must be able to work occasional mornings, evenings and weekends as workload demands.