Technology Assistant
JOB GOAL (PURPOSE/OBJECTIVE): Provide support of the school’s technology program and equipment and assist all users of technology. The technology assistant is the firstlevel position for the technology department.
QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED):
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Sufficient formal and/or informal training to provide the ability to perform duties as listed below.
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Technical expertise using and maintaining the current and incoming district equipment and systems.
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Excellent customer service relation skills.
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Highly effective communication, listening, collaboration, and interpersonal skills
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ELSPARA License
- Must have the ability to travel to/from various locations in the district as needed
PERFORMANCE RESPONSIBILITIES:
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Assists school employees and students in all technologyrelated troubleshooting.
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Basic data update to the inventory database and fulfillment of work orders.
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Deployment of computer images and basic software update/installs and troubleshooting.
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Routine maintenance and support of staff and student devices.
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Manage repair workflow from building to district office
- Other duties as assigned by supervisor
CORE COMPETENCIES
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Highly ethical and able to maintain confidentiality.
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Demonstrates professional conduct at all times.
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Committed to continuous improvement and data based decisionmaking.
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Displays quality work through accuracy and attention to detail.
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Effective written, verbal, and technology based communication skills.
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Works effectively and productively as a member of a team.
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Exhibits a service orientation.
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Demonstrates technology skills as required by job responsibilities.
- Excellent attendance and punctuality.
Physical Activity Requirements
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Routine physical activity associated with normal school environment.
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While performing the duties of this job, the employee is regularly required to speak and hear to exchange information.
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The employee is frequently required to stand and walk. The employee is occasionally required to sit; climb and balance; bend at the waist, stoop, kneel, and perform work which involves occasional lifting, pushing and or pulling of objects up to 20 lbs.
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Specific vision abilities required by this job include close visual acuity, preparing and analyzing data, viewing computer, extensive reading.