Technology Service Delivery Manager

Salary: $94,970

Under administrative direction, plan, organize and manage technology service delivery resources and activities within the District’s operational support groups including the Help Desk, Network Support and Data Center; analyze and manage the District’s workflow systems for service tickets and projects to assign resources and escalate issues within the organization; supervise and evaluate the performance of assigned personnel; perform related duties as assigned.

Education and Training:

Bachelor’s degree in computer science, information technology, business administration or a closely related field.

Experience:

Four years of supervisory or management experience involving technology service delivery for a help desk, network support group or mainframe based data center.Experience in an educational environment is preferred.

Two years of additional experience may be substituted for two years of the required education.

SPECIAL REQUIREMENTS:

Positions in this class require the use of a personal automobile and possession of a valid California Class C driver's license.

Job Type: Full-time

Salary: $94,970.00 /year

Required education:

• Bachelor's

Required experience:

• supervisory or management: 4 years

Required license or certification:

• Driver's License