Technology Specialist

Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university.
The Operational Security unit within the ITCS Security Office consists of a team of IT Security Specialists and a manager. This team provides various security related support functions within ITCS and across campus. They are responsible for ITCS Security Incident Management, Application Security Assessments, Vulnerability Management, User Account Management, Sensitive Data Verification, Cyber Security Threat management, Security Information and Event Monitoring (SIEM) management, and Data Forensics management. They also create security best practice guidelines and interface with audit and other official agencies on security related issues. They ensure compliance to such guidelines as FERPA, HIPAA, PHI, and PCI for regulated data.

The person in this position will manage and support the Security Information and Event Monitoring Program (SIEM). Work with Managed Service Provider (MSP) for SIEM to configure, fine-tune, monitor the SIEM application. Monitor MSP ticketing system for ECU assigned tickets, remediate tickets, and close tickets. Work with MSP to support for the SIEM solution including onboarding/off boarding of IT systems, role assignment, log container setup, managing data analysis volume, monitoring and prioritizing for contract cost and compliance, correlation search development, alert actions, reporting, creating Pivot tables, data visualizations and reports, data modeling, data normalization, data classification, and data enrichment.

This position will develop, oversee, manage and coordinate the new SIEM Student Internship Program. This position will be responsible for ensuring the planning and coordination of the SIEM student internship program and its activities, ensuring implementation of policies and practices are followed, student scheduling, and establishing learning objectives for the student interns to aid in supporting the SIEM solution for security analysis and alerting for applications and network devices.
This position provides support for the Cyber Security Threat Management and Remediation program. This includes managing Cyber Security Threats as they are identified, analyzed, threat level determined, and remediated. These types of threats include phishing, ransomware, malware, etc.
This position provides secondary support for SIPS, NCID, and AppWorx account management.
This position provides secondary support for Vulnerability management, Application Security Assessments, Forensic management, and Sensitive Data Verification management.

This position will be responsible for managing IT Security Incidents during their scheduled “on-call” rotation. This includes incident level determination, incident activation, initiating the Security Incident Response Team, notification to appropriate personnel, maintaining communication levels throughout the incident, coordinating remediation efforts when multiple groups are involved, and documenting the incident.

Other security related duties as required.

This position may require non-business hour support including evenings and weekends, depending on the needs of the university.

Bachelor’s degree or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions for this position.

N/A

Bachelor’s degree in Computer Science or Computer Engineering from an appropriately accredited institution and two or more years of Information Systems Security experience in a University setting is preferred. Security+ or similar certification with in the last 4 years is desired. The individual should have a solid foundation and knowledge of the principles and practices of IT Security. Experience with Security Information and Event Monitoring, (SIEM) applications such as Splunk, Q-Radar, ArcSight, or FortiSIEM is desired. Knowledge/experience with the following is also desired: HIPAA and PCI Compliance Standards; security frameworks such as ISO 27002, NIST, HITRUST, and COBIT; latest IT Forensics Investigations and Procedures; Vulnerability Scanning; Log Management and Monitoring tools; Anti-malware, encryption and Password Auditing practices. Security related experience with Operating Systems (Windows, Linux, or Apple) is preferred. The individual should have strong analytical and problem-solving skills. They should also have excellent oral and written communications skills, and the ability to work as a productive, responsible, motivated member of the Operational Security team.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter/resume, and a list of three references, including contact information, online.

East Carolina University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department for Disability Support Services at (252) 737-1016 (Voice/TTY).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance from 8:00-5:00 EST.