Technology Specialist

Purpose Statement:

The job of Technology Specialist is done for the purpose/s of integrating technology to enhance the learning environment; installing and maintaining computer hardware and software; overseeing classroom server configurations; providing technical support to site administrators, staff and students; and resolving school site operational issues.

This job reports to Principal and Director, Technology Services 

Essential Functions 

• Assesses malfunctions of computer and network hardware, software applications or electronic equipment for the purpose of identifying repair and replacement needs. 

• Assists Information & Technology Services in managing and maintaining network equipment for the purpose of maintaining overall site operations.

• Assists users via remote connection for the purpose of troubleshooting and/or resolving workstation issues. 

• Confers with Information & Technology Services to configure classroom servers, peripheral and shared devices (e.g. printers, multimedia components, scanners, etc.) for the purpose of ensuring operational use of computer applications. 

•  Installs computer hardware, peripherals, and application software for the purpose of maintaining overall site operations (classrooms, library, theaters, computer labs, etc.). 

• Maintains computers, peripherals, and electronic equipment (e.g. television systems, projectors, video cameras/recorders, electronic controllers, theater systems, etc.) for the purpose of maintaining equipment in a safe and functional operating condition. 

• Maintains manual and electronic documents, files and records (e.g. preventive maintenance, purchases, inspections, repair logs, etc.) for the purpose of documenting activities, conveying information and/or providing an up-to-date reference and audit trail. 

• Maintains user accounts on classroom servers (e.g. authorization, access, passwords, etc.) for the purpose of regulating access to files and folders. 

• Performs basic network troubleshooting for the purpose of maintaining critical site operations. 

• Prepares status reports, user guides and related materials for the purpose of documenting activities and providing written reference. 

• Recommends hardware and software acquisitions, with approval of Information & Technology Services (e.g. assessing needs, justifying purchases, etc.) for the purpose of ensuring availability of required technology.  

• Responds to a variety of questions from site staff, parents and students for the purpose of providing information, guidance or referral. 

• Supports classroom activities for technology related classes (e.g. Applied Technology, Performing Arts, Library Media Center and Telecommunications, etc.) for the purpose of providing information regarding procedures, processes and safety. 

• Trains school site staff on a variety of software applications and hardware operations (e.g. email, student grading, word processing, spread sheet applications, etc.) for the purpose of providing ongoing support and maximizing the capabilities of assigned staff. 

Other Functions  

• Assists other personnel as may be required for the purpose of contributing to the efficiency and effectiveness of the work unit. 

• Attends school site and Technology Services meetings for the purpose of providing and/or gathering information relating to job functions. 

Job Requirements: Minimum Qualifications  

SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skills required to satisfactorily perform the functions of the job include: utilizing diagnostic and application software; adhering to safety practices; and maintaining accurate records. 

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read technical information, compose a variety of documents, and/or facilitate group discussions; and solve practical problems. Specific knowledge required to satisfactorily perform the functions of the job includes: electronics including AC/DC analysis; multiplatform personal computers and peripheral equipment; appropriate system security; associated peripheral equipment; server configurations; and troubleshooting methodologies. 

ABILITY is required to schedule activities; gather and/or collate data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize a wide variety of types of job-related equipment. In working with others, problem solving is required to analyze issues and create action plans. Problem solving with data requires following prescribed guidelines; and problem solving with equipment is significant. Specific abilities required to satisfactorily perform the functions of the job include: adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints. 

Responsibility 

Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; and operating within a defined budget. Utilization of some resources from other work units may be required to perform the job's functions. There is a continual opportunity to impact the Organization’s services. 

Working Environment 

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; significant stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity. Generally the job requires 30% sitting, 30% walking, and 40% standing. The job is performed under some hazardous conditions and in a clean atmosphere. 

Experience Job related experience is required.

Education Targeted job related education that meets organization’s prerequisite requirements.

Required Testing 

As required for position

Certificates & Licenses

Valid CA Driver's License and Evidence of Insurability; A+ Certification; Applicable Certification

Continuing Educ. / Training 

Maintain current levels of training 

Clearances

Criminal Justice Fingerprint/Background Clearance; TB Clearance 

FLSA Status 

Non Exempt 

Salary Grade

Unit II 57