Technology Specialist

The job of Technology Specialist is done for the purpose/s of integrating technology to enhance the learning environment; installing and maintaining computer hardware and software; providing technical support to site administrators, staff and students; and resolving school site operational issues.

This job reports to Director-Technology

Essential Functions

Assists users via remote connection for the purpose of troubleshooting and/or resolving work order issues.

Installs computer hardware, peripherals, and application software (runs cable through walls and ceilings when needed) (e.g. runs cable through walls and ceilings when needed, etc.) for the purpose of maintaining and updating overall site operations in classrooms, library, computer labs, etc.

Maintains computers, peripherals, and electronic equipment (e.g. computers, servers, installation, troubleshooting and/or upgrades, etc.) for the purpose of maintaining equipment in a safe and functional operating condition.

Maintains manual and electronic documents, files and records (e.g. inventory database, preventive maintenance, purchases, inspections, repair logs, etc.) for the purpose of documenting activities, conveying information and/or providing an up-to-date reference and audit trail.

Performs network troubleshooting for the purpose of maintaining critical site operations.

Prepares status reports, user guides and related materials for the purpose of documenting activities, providing written reference and/or conveying information, and in-service training.

Provides in-classroom support for technology-related equipment (e.g. Applied Technology, Library Media Center and Telecommunications, etc.) for the purpose of providing information regarding procedures, processes and safety.

Researches computer solutions and latest technology for the purpose of providing best-practices in technology to the Liberty School District.

Responds to request for assistance through multiple communication methods regarding technology- related issues for the purpose of providing quick, quality service within a reasonable timeframe.

Serves as a backup for the help desk for the purpose of providing seamless service to end users.

 Trains school site staff and technology assistants on a variety of software applications and hardware operations (e.g. e-mail, student grading, word processing, spread sheet applications, etc.) for the purpose of providing ongoing support and maximizing the capabilities of assigned staff.

Transports and sets up computer/AV equipment to district and district approved buildings for the purpose of providing technology resources in a timely manner.

Other Functions

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications

Skills, Knowledge and Abilities

SKILLS are required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: utilizing diagnostic and application software; adhering to safety practices; and maintaining accurate records.

KNOWLEDGE is required to perform basic math, including calculations using fractions, percents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: electronics analysis; multi-platform operating systems and personal computers; appropriate system security; associated peripheral equipment; and troubleshooting methodologies.

ABILITY is required to schedule activities; gather, collate, and/or classify data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize a wide variety of types of job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data requires following prescribed guidelines; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints.

Responsibility

Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. utilization of some resources from other work units is often required to perform the job's functions. There is a continual opportunity to have some impact on the organization’s services.

Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, some climbing and balancing, frequent stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 30% sitting, 30% walking, and 40% standing. The job is performed under minimal temperature variations and under conditions with some exposure to risk of injury and/or illness.