Technology Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

The Technology Support Specialist works closely with faculty, staff, and students to support technology oriented curriculum and communication. S/He actively works to promote a successful technology experience for all constituencies. Adapting to changing educational and technological needs and actively seeking professional growth and development is an ongoing expectation. A strong knowledge of current technology practices, policies, and procedures and a desire to learn new aspects of technology support are necessary. In addition, substantive experience managing and troubleshooting hardware, software, networking, and printing issues are essential.