Technology Support Specialist

Job Summary

Léman Manhattan Preparatory School, in downtown Manhattan’s financial district, seeks an IT support person to start immediately. The ideal candidate should be comfortable working with technology in an educational setting.

Job Description - including but not limited to the following:

• Provide day-to-day technical support of teachers, staff, and students hardware, software, Operating System, and school-wide system needs

• Setup, deploy, troubleshoot, maintain, and update software, hardware as needed for classrooms, offices, common spaces, conference areas. Supported devices may include, but are not limited to: copiers, printers, desktops, laptops, iPads, smartphones, interactive whiteboards, Apple TV’s, projectors, document cameras

• Basic A/V and video conferencing knowledge a plus

• Familiarity with MDM deployment systems and other equipment inventory a plus

• Maintain databases as needed

Personal Skills/Attributes

• Approachable, flexible, listener

• Team player, collaborator

• Good communication skills – verbal and written

• Excellent interpersonal and customer service skills

• Maintain a professional work ethic

• Ability to prioritize tasks

• Detail oriented

• Willingness/ability to learn and adapt quickly

• Comfortable working in a fast-paced environment

• Analytical, problem-solving and decision-making skills

• Self-motivated, able to multitask

• Enjoy discovering new technologies that might enhance our school and sharing those with the team

Certificates and Technical Skills

• OSX, iOS, Windows and Android support experience

• MDM deployment experience, inventory management, pushing apps is a plus

• 1-2 years professional IT experience in an IT Support and Equipment deployment and maintenance role

• Bachelor’s degree in a Technology related field preferred

• Familiarity in the Education sector is a plus

• A+ - certification, and or ACMT – Apple Certificate (a plus)