Senior Programmer Analyst - Tufts Technology Services

Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts’ strategic IT capabilities. To keep pace with our community’s emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology. 

Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts’ campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.

Come join our collaborative, flexible work environment, where leadership is valued at all levels of the organization, and opportunities abound to work with leading technologies and learn new skills.

Reporting directly to the Manager, Student Systems, the Senior Programmer/Analyst must be able to work both independently and in a team environment, providing expert client management skills. Key job responsibilities include: analyzing business requirements, leveraging functionality provided by the delivered vendor application (PeopleSoft) where appropriate, designing technical specifications for customized code where appropriate, providing written documentation on designs and process flows, developing and unit testing application code potentially using one or more of the following: PeopleCode, Application Engine, XML Publisher, XML/XSLT, providing written end-user documentation for clients, and providing expert client service and support to the Tufts University user community. Additional responsibilities include quality assurance and ensuring adherence to organizational standards and software development best practices.
 

 Basic Requirements:

• Bachelor’s degree Computer Science or a related technical field.

• 5+ years’ experience.

• 3+ years of experience using PeopleTools to develop customized PeopleSoft solutions including the use of PeopleCode, Application Engine, and Component Interfaces.

• 3+ years of experience writing SQL and/or SQL stored procedures in a relational database.

• Demonstrated experience with writing technical specifications and design documents that are clear and reflective of business requirements.

• 4 years of development experience supporting PeopleSoft applications.

• Proven Customer Service skills.

• Demonstrated ability to communicate with clients.

• Demonstrated ability to participate in meetings representing ERP Services within TTS and with external clients.

• Demonstrated troubleshooting and problem-solving skills.

• Good oral and written communication skills. 

Preferred Qualifications:

• Experience in higher education. 

• Previous consulting experience.

• Experience implementing or supporting workflow-based systems (i.e. e-Procurement), preferably using PeopleSoft.

• Experience implementing or supporting web services integration, preferably using PeopleSoft Integration Broker.

• Experience with interfacing between PeopleSoft systems (i.e. HRMS and Finance).

• Experience with PeopleTools 8.52 and above.

• Knowledge of common web technologies such as HTML, CSS, JavaScript, AJAX, jQuery, and XML.

• Knowledge of the software development lifecycle, version control, and quality assurance and testing practices. 

• Understanding of user interface design and user-centered design principles.

Special Work Schedule Requirements:
Occasional evening or weekend work, as well as the ability to participate in a 24x7 on call rotation for major incident support activities.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.