Information Technology Manager

The University of Arizona Health Sciences division and the College of Medicine-Phoenix are currently seeking applicants for an Information Technology Manager who is responsible for managing a team of Analysts. Lead the team by example and ensure optimal performance, security standards and procedures are adhered to all while providing excellent customer service. This position will establish best practices, document guidelines and ensure the team’s performance is meeting the needs of the college.

The University of Arizona College of Medicine – Phoenix anchors the 28-acre Phoenix Biomedical Campus in the heart of the Valley of the Sun. The College inspires and trains individuals to become exemplary physicians, scientists and leaders who are life-long learners and inquisitive scholars. We embrace professionalism, innovation and collaboration to optimize health and health care for all. The Phoenix Biomedical Campus embodies the University’s priorities of engagement, partnership, innovation, and synergy in its world-class academic and research initiatives, with clinical facilities throughout Greater Phoenix. The campus also houses the UA Colleges of Public Health, Pharmacy, and Nursing, as well as Northern Arizona University’s College of Health and Human Services, the Translational Genomics Research Institute (TGen) and the International Genomics Consortium.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been listed by Forbes as one of America’s Best Employers in the United States and WorldatWork and the Arizona Department of Health Services have recognized us for our innovative work-life programs. 

• Manages, plans, organizes, schedules, prioritizes, assigns, and reviews the work of assigned information technology staff; monitors workload, deadlines, goals and progress.

• Trains staff and ensures application of current performance, policy and processing standards.

• Conducts analysis and provides input into information technology strategic planning. Participates in budget development.

• Plans, organizes and serves as project manager on large/complex information technology projects.

• Evaluates emerging technologies and identifies hardware, software, and other resources necessary to accomplish unit tasks within budgetary constraints. Recommends the purchase of hardware/software.

• Establishes unit standards and policies; implements and recommends actions to improve work flow, simplify operational and reporting procedures and improve performance standards.

• Coordinates unit activities with vendors, users and other operational units.

• Maintains work, time and cost records. Writes status reports, including conclusions and operational recommendations.

• Supervises two or more full-time employees or their equivalent, on a regular basis.

• Makes decisions regarding hiring, evaluation, promotion and termination of employees, or makes related recommendations that are given particular weight.

• Knowledge of supervisory practices, principles and techniques.

• Knowledge of the principles, practices and techniques of providing computing services in an academic environment.

• Knowledge of current computer hardware, software and emerging technologies.

• Skill in supervision (e.g., selecting, training, assigning and reviewing work, leading and motivating, appraising and supervising performance.)

• Skill in establishing and maintaining standards, policies, and operational effectiveness of information technology staff.

• Skill in analyzing operational efficiency.

• Skill in managing projects.

• Ability to communicate effectively verbally and in writing.

Please see Arizona Board of Regents Minimum Qualifications below.

Seven years of progressively responsible information technology experience including one year of supervisory experience; OR, Bachelor’s degree in Management Information Systems or a related field AND four years of information technology experience which includes one year of supervisory experience; OR, any equivalent combination of experience, training and/or education.

• Experience working in an academic environment.

• Self-motivated, proactive, independent and responsive.

• Working knowledge of ITIL.

• Experience managing budgets, cost estimations and fiscal management principles and procedures.

• Five years of Microsoft Windows Administration.

• Three years of Microsoft SCCM Administration and imaging and deployment of Windows Desktops.

• Vendor Management experience.

• Microsoft Office365 experience.