Information Technology Specialist

PURPOSE STATEMENT

The Information Technology Specialist II installs and maintains computer operating systems, application software and network sub-systems to meet the technology needs of the district; provides technical support to site administrators and resolves district or school site operational issues.

FUNCTIONS

• Troubleshoots issues with hardware and/or software applications (server or local machine resident) and determines appropriate actions to maintain computer and/or network operations.

• Inspects computer and network equipment, identifies and verifies repair needs.

• Installs software products on a variety of hardware platforms.

• Orders equipment, supplies and materials.

• Repairs computers, peripherals, network equipment and software in a safe and functional operating condition.

• Transports items (e.g. equipment, supplies, etc.) and materials to various job sites.

• Sets up a variety of computer, presentation, peripheral and network equipment (e.g. computers, printers, PDAs, switches, UPS, print servers, laptops, LCD projectors, etc.).

• Enforces district acceptable use and software policies.

• Assists other personnel as maybe required.

• Performs related duties as assigned.

MINIMUM QUALIFICATIONS

Any combination of experience in training which would indicate possession of the knowledge, skills and abilities listed above. An example of an acceptable combination is: Demonstrated expertise in technology and information systems via: Associate’s degree in information systems, or two years equivalent training, or A+ and/or N+ certification, plus Two years experience in information technology systems support services: networking, computer hardware and software.

SKILLS are required to set-up computer equipment, including placing and connecting computer equipment, verifying accuracy and/or condition of components, installing operating systems, application software, and network and/or client software, installing and verifying device drivers, configuring peripherals (e.g., printer, scanner, PDA), and network connections, and verifying equipment operation; install, diagnose and maintain computer hardware and software; resolve software conflicts; evaluate software compatibility; perform system/data restoration, anti-virus operations, and preventive maintenance. 

KNOWLEDGE of various operating systems; computer terminology, common desktop applications; basic computer repair techniques; presentation, peripheral and network equipment (e.g. computers, printers, PDAs, switches, UPS, print servers, laptops, LCD projectors, etc.).

ABILITY to interpret and apply complex technical oral directions and written documents; safely operate a motor vehicle; maintain current knowledge of technological advances in the field; establish and maintain accurate records, inventories, and statistical reports; observe safety precautions and procedures; maintain a work pace appropriate to a given workload; establish and maintain effective working relationships with students, fellow employees, teachers, and administrators; understand, be sensitive to and respect the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disabilities and sexual orientation of students, teachers, administrators and staff; maintain consistent, punctual and regular attendance.

WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling; and significant fine finger dexterity. Generally the job requires 10% sitting, 45% walking, and 45% standing. This job is performed in a generally clean and healthy environment.

Required Testing Certificates

Job Related Proficiency Examination Valid Driver’s License and Evidence of Insurability Continuing Education/Training Clearances

None Specified Criminal Justice Fingerprint/Background Clearance

TB Clearance

Pre-placement Physical Exam

EVALUATION

Performance of this job will be evaluated in accordance with provisions of the Collective Bargaining Agreement between California Teamsters Public, Professional & Medical Employees Union, local 911 Maintenance & Operations Unit, and Palm Springs Unified School District.

FLSA Status Bargaining Unit Salary Range BOE Approval Date

Non Exempt Teams 1 27 1/22/08