Information Technology Professional

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

The Junior Analyst provides front-line operational coordination for the workstation and mobility services (WMS) function responsible for workstation setup, support, management, and decommission; acts as a peer-leader to improve processes; coordinates and directs work of peers within team; triages incoming customer requests; and handles customer escalations. This may include working with university stakeholders to design, purchase, configure, and distribute assets to meet business objectives; tagging, managing, and decommissioning assets over their life cycles; and/or providing quality workstation support to end users as needed.

Unit Specific Education/Experience/Skills

Knowledge normally acquired in the first two or three years of college, technical, vocational or business school such as an Associates Degree in computer technology or information systems, with coursework in an information technology specialization related to the area of employment; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed OR a Bachelors Degree in computer technology or information systems, with coursework in an information technology specialization related to the area of employment; up to six months of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Desired Qualifications

Bachelors Degree in computer technology or information systems, with coursework in an information technology specialization related to the area of employment; up to six months of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Required Application Materials

Resume, Cover letter

Work Hours

STANDARD 8-5

Bidding eligibility ends on 9/4/18 at 11:55 PM.

Advertised: Aug 29, 2018 Eastern Daylight Time
Applications close: Sep 11, 2018 Eastern Daylight Time