IT Manager

We are currently seeking an experienced Information Technology Support Specialist to provide support and installation services for a variety of end-user clients. This is a fast-paced working environment with challenging technical issues that need the attention of a customer service oriented systems engineer. The successful candidate will have the opportunity to integrate and support a wide range of technologies.

Ability To: Plan, organize, control, and direct the school’s information technology program; Perform advanced professional-level work in management of information systems; Manage multiple concurrent projects; Present ideas in business-friendly and user-friendly language; Coordinate the selection and utilization of computer hardware and software, and related technology for the school’s instructional and administrative needs; Assure successful computing/networking communications; Implement preventative maintenance principles, policies, and programs related to technology; Interpret, apply and explain rules, regulations, policies and procedures; Establish and maintain cooperative and effective working relationships with others; Operate various computers, operating systems software, the internet, and assigned office equipment; Analyze situations accurately and adopt an effective course of action; Meet schedules and time lines; Work independently with little direction; Plan and organize work.

Responsibilities

Skills/ Requirements

• Candidate must have excellent communication skills

• A minimum of 3 years of experience installing and supporting computer networks and working with end-users

• Troubleshooting skills are an absolute requirement

• Server, infrastructure, software, and systems troubleshooting experience needed

• Provides technical support for users of computer systems school-wide; responds to requests for technological assistance from school personnel; works to assure optimum acquisition, installation, maintenance, utilization, and security of available technology.

• Installing, supporting and maintaining new server hardware and software infrastructure

• Knowledge of Google Suite, Chrome Management, Google Admin Console

• Knowledge of Microsoft products should include Windows Server 2012 & 2008, and Active Directory etc.

• Knowledge of firewalls, routers, and content filtering

• Google Administrator Certification a plus

• Google Trainer Certification a plus

• Candidates should be motivated and self-starting

• Must enjoy working with people.

• Collaborates with faculty and staff to answer questions, solve existing problems, proactively anticipate potential problems, and develop solutions.

• Assists with purchasing all hardware and software.

• Performs related duties as assigned

Requirements

Qualifications

Any combination equivalent to: bachelor’s degree in information systems, computer science, business, public administration, or related field and five years of experience in information technology management, such as the development, installation and maintenance of information systems, LAN/WAN networks, or the application of educational technology in the classroom.