IT Specialist

Our IT Department provides hardware, software, and systems technology services and support to all students, faculty, and staff.

• Collaborate in the development and implementation of systems protocols

• Provide technical support and training to students, faculty, and staff:

  • Setup, deploy, troubleshoot, maintain, and update software, hardware as needed for classrooms, offices, common spaces, conference areas

    • Supported devices may include, but are not limited to: copiers, printers, desktops, laptops, iPads, smart phones, interactive whiteboards, Apple TV’s, projectors, document cameras

    • Basic A/V and videoconferencing knowledge a plus

  • Familiarity with MDM deployment systems and other equipment inventory a plus

  • Maintain databases as needed

  • Flexible availability as needed

Personal Skills/Attributes 

• Approachable, flexible, listener

• Team player, collaborator

• Good communication skills – verbal and written

• Excellent interpersonal and customer service skills

• Maintain a professional work ethic

• Ability to prioritize tasks

• Detail oriented

• Willingness/ability to learn and adapt quickly

• Ability to cross-train others

• Comfortable working in a fast-paced environment

• Analytical, problem-solving and decision-making skills

• Self-motivated, able to multi-task

• Enjoy discovering new technologies that might enhance our school and sharing those with the team

Certificates and Technical Skills

• OSX, iOS, Windows and Android support experience

• MDM deployment experience, inventory management, pushing apps is a plus

• 2-4 years professional IT experience in a IT Support and Equipment deployment and maintenance role

• Bachelor’s degree in a Technology related field preferred

• Familiarity in the Education sector is a plus

• A+ - certification, and or ACMT – Apple Certificate (a plus)