Technology Specialist

Technology Specialist
 

The School of Business is seeking an enthusiastic, highly motivated, well-organized and reliable candidate to fill the position of Technology Specialist. The successful candidate will exhibit a high-level of technical understanding and ability to provide support with a professional demeanor. This is a full-time classified staff position with full benefits. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason’s academic and culturally inclusive environment. 
 

Responsibilities:

This position ensures the timely availability of electronic resources to faculty, staff and students of the School of Business and its associated programs. The incumbent will develop, maintain and research the resolutions needed for technical problems experienced by users of electronic resources within the school. The incumbent further ensures that electronic information resources used within the school adhere to university policies for security, and operate in optimal configurations for performing their intended function. The incumbent further assists faculty and staff in maintaining the workstation assigned for their use; quickly identifying hardware problems and developing and/or following written procedures for rectifying configuration issues. The incumbent will also investigate, test and implement; or otherwise apply current or emerging technologies for applications designed to enhance productivity and accessibility of technology resources in the school. The incumbent will be responsible for supply, inventory, and developing documentation. 
 

Qualifications:
Minimum requirements for the position include:

• Demonstrated experience in providing technical support in Microsoft Windows environments

• Experience with Mac, mobile devices, and basic networking;

• Technical training or learning related to delivering or understanding current technical solutions;

• Ability to work in a high-volume environment and willingness to be flexible;

• Excellent customer support and strong team player; and

• Detail oriented with exceptional organizational skills. 

Preference will be given to those who have: (1) more than one year of professional experience in supporting technical environments, and (2) completed an information technology-related bachelor’s degree or are upcoming graduates who are majoring in an information technology-related bachelor’s degree. 
 

Standard working hours are Monday-Friday 8:30 a.m.-5:00 p.m., but alternate working hours may be occasionally required to ensure adequate coverage of technology needs within the school.

For full consideration, applicants must apply for position number 01338z at http://jobs.gmu.edu by November 6, 2018; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Great Careers Begin at Mason! 
 

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education. 
 

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. 
 

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/! 
 

George Mason University, Where Innovation is Tradition.

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/