Director, Information Technology

About the Unit​

The Institute for Molecular Engineering (IME), established in 2011 by the University of Chicago in partnership with Argonne National Laboratory, is a transformational academic unit exploring the intersection of science and engineering. IME explores innovative technologies that address fundamental societal problems through advances in nanoscale manipulation and design on a molecular scale. IME is the largest new academic program that the University has started since 1988.

Job Information​

Job Summary:

This position reports to the Deputy Dean on a wide array of administrative duties, special projects, and initiatives involving Information Technology within the Institute for Molecular Engineering (IME).

Responsibilities:

• Oversee all technology operations and evaluate them according to the established goals.

• Develop and coordinate projects and initiatives, addressing issues and requests on behalf of the Deputy Dean.

• Supervise all IT staff members to maintain top level support.

• Improve existing technological infrastructure while working towards the expansion of computing operations as a whole; provide consistent support to the Pritzker Nanofabrication Facility, external entities, and other day to day requests.

• Develop and support customizable solutions for a broad spectrum of IT needs including, but not limited to, networking and firewalls, remote access, data transfer and file sharing, and backups.

• Maximize up-time for all technological equipment to minimize disruptions and increase overall productivity.

• Oversee and coordinate all IT initiatives and projects.

• Ensure communication tools are functional and create secondary support systems in the event of equipment failure.

• Assist and respond to all queries, questions, concerns, and requests on behalf of entire user-base.

• Analyze computing systems, processes and controls to ensure that all operations are efficient and functional.

• Drive special projects including operational improvement initiatives.

• Establish and manage existing vendor relationships.

• Maintain industry standards and stay abreast of new software, solutions, releases, and product enhancements.

• Other related tasks as required.

Unit Job Function Competencies:

• Ability to accomplish goals working through formal and informal channels.

• Ability to work in diverse laboratory environments and adhere to strict protocols.

• Demonstrate creativity, problem solving, critical analysis, initiative, judgement and, decision-making skills.

• Demonstrate solid planning and organizational skills with an emphasis on detail and thorough follow up.

• Excellent interpersonal, written and oral communication skills.

• Strong relevant subject matter knowledge.

• Ability to assess the IT needs on a proactive (vs. reactive) basis and provide recommendations for future technology for the University.

• Ability to communicate technical information to a nontechnical audience in a clear and coherent manner.

• Ability to lift up to 30 lbs.

Additional Requirements​​

Education, Experience and Certifications:

Education:

• Bachelor’s degree in Computer Engineering or related discipline required.

• Master’s degree in Computer Engineering or related discipline preferred.

Experience:

• Minimum ten years of computer user support experience in resolving issues and providing a high level of service required.

• Demonstrated ability to manage the entire scope of IT needs required.

• Experience with all major operating systems including Windows, macOS, and Linux required.

• Experience regarding data management and proper protocols/ procedures required.

• Knowledge of professional IT practices with a concentration on data privacy and security required.

• Supervisory experience required.

• Experience regarding setup and maintenance of digital signage solutions preferred.

• Experience in demonstrating ability to negotiate, administer, and monitor contracts as well as legal agreements for multiple projects simultaneously preferred.

• Proven supervisory skills; a solutions-oriented, diplomatic problem solver and team player preferred.

• Knowledge pertaining to creating and maintaining local, as well as NAS servers preferred.

Technical Knowledge or Skills:

• Knowledge of 0365 environment, creation of domain systems, etc.

Required Documents:

• Resume
• Contact Information 3 References

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application

Benefit Eligibility​

Yes
 

Pay Frequency​

Monthly
 

Pay Range

Depends on Qualifications
 

Scheduled Weekly Hours​

37.5
 

Union​

Non-Union
 

Job is Exempt?​

Yes
 

Drug Test Required?​​

No
 

Does this position require incumbent to operate a vehicle on the job?​

No
 

Health Screen Required?​​

No
 

Posting Date​

2019-01-17-08:00
 

Remove from Posting On or Before​

2019-07-17-07:00

Posting Statement:​​

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:  http://securityreport.uchicago.edu.  Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.