Manager for Classroom Technology

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

The Perelman School of Medicine at the University of Pennsylvania is the oldest and one of the finest medical schools in the United States. Penn is rich in tradition and heritage and at the same time consistently at the forefront of new developments and innovations in medical education and research. Since its founding in 1765 the School has been a strong presence in the community and prides itself on educating the leaders of tomorrow in patient care, biomedical research, and medical education. http://www.med.upenn.edu/

Under limited supervision from the Director of Media Technology and Production (‘MTP’) Services, the Manager for Classroom Technology is responsible for the provision and coordination of multimedia services for classes, lectures, meetings, and special events, as well as A/V services in support of the research and academic mission of Penn Medicine. Responsibilities include providing technology training to MTP staff, faculty users, and administrative staff; repairing broken equipment; working with outside vendors for repairs; coordinating and troubleshooting new installations and managed spaces; coordinating multimedia equipment and computer problems; collaborating with Manager for Production with video production services including pre- to post-production services, non-linear editing, and DVD authoring with menus and creation of digital files. This position manages the staff for Penn Medicine on- and off-site, providing supervision and guidance; participating in hiring and firing decisions; and conducting performance evaluations. The Manager provides the MTP Project Manager with back up support for multimedia services such as Rich Media Recording and Streaming Technology, Digital Signage Technology, and Classroom Web Control Technologies. Manages the installation of software and hardware, as well as keeping current on all required upgrades for all multimedia equipment. Manages all Video Conferencing equipment and coordinates video conferencing events. Manages administrative duties that are required for MTPand AV Rental Center. Manages processing of AV Rental Center service requests and creates invoices for AV Rental Center services. The Manager for Classroom Technology is required to handle other task assignments when the other Management is scheduled out of the office. Must be able to work odd hours, sometimes with little or no notice. This position is considered ‘essential.’

A minimum of a Bachelor’s Degree and 3 to 5 years of experience or an equivalent combination of education and experience required. 5 to 7 years of relative work experience preferred.

• Ability to prioritize multiple projects simultaneously and meet deadlines.

• Ability to effectively communicate with co-workers and peers and superiors throughout the School and University

Please note that Space Planning & Operations staff are considered to be ‘essential.’

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.