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Apple Systems Administrator

Thayer Academy, MA
Job Level
Mid-level position
Post Date
02/18/2019
Job Category
Administrator / Manager (of network or database)
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Network / Systems
Link to Job Posting

The Apple Systems Administrator manages, supports, maintain and develops school wide macOS and iOS system program deployments.  Coordinates and integrates the use of macOS & iOS devices with other applications such as; JAMF Pro server, G-Suite, Lightspeed, Adobe, PrinterCloud, DyKnow, DiLL, Watchman, Apple Remote Desktop, AWS and others as needed.  The administrator will provide direct device support to students, faculty and staff. This is a salaried full-time position.  Reports to the Director of Technology.

Accountabilities

  • Ensure stable Apple IT infrastructure and architecture for 1 to 1 student laptop program, apple devices and all associated applications.

  • Provides installation and full tier support of all Apple systems for students, faculty & staff.

  • Regularly apply hardware, software, application and management tool upgrades/patches to assure performance, stability and security.

  • Provide input and recommendations for the acquisition, deployment, adoption, usage, operations, maintenance and management of Apple hardware and software tools.

  • Automate and manage routine backups of above mentioned systems, monitor for errors and take action accordingly.

  • Research, package, and resolve to support requests based on 100 + software packages.

  • Develop, revise and maintain shell scripts in support of our masOS environment.

  • Collaborates with technology team on policies, and procedures.

  • Responsible for acquiring, maintaining and expanding knowledge of relevant products.

  • Participates in an annual Mac Admin conference.

  • Participates in weekly IT meetings.

  • Provides support for Makerspace software and hardware for 3D printing, laser cutters, CNC.

  • Perform other duties as assigned by Director of Technology.

Qualifications

  • Bachelor’s degree in Computer Science, or Management Information System, or similar.

  • Minimum 3 years’ experience in administering, deploying, managing and supporting macOS, iOS platforms.

  • Certifications in JAMF 300+, and/or Mac certified support professional.

  • Proficiency with Apple IT ecosystems, including Apple School Manager/Apple Business Manager (DEP, VPP).

  • Experience with shell scripting.

  • Experience with administrating (SaaS) including but not limited to, JAMF, G-Suite, Watchman, Lightspeed, Adobe, DiLL, PrinterCloud and DyKnow.

  • Experience with Enterprise-grade network management & security.

  • Uphold confidentiality with regard to school records and other sensitive information.

  • Excellent interpersonal, verbal, written and team customer support and collaboration skills.

  • Robust troubleshooting and debugging skills.

  • Detail-oriented management of multiple projects and day to day tasks.

Physical Requirements

  • Ability to lift/move 10 lbs. and occasionally lift/move 30 lbs.

  • Specific vision abilities include close vision.

  • Regularly required to stand: walk: sit and reach with hands and arms.

Interested parties send your cover letter and resume to tjay@thayer.org, Theresa Jay, Director of Technology.