Director of Technology

Under direction of the Assistant Superintendent of Business Services, to plan, recommend, organize, coordinate and direct the technology and information systems of the District; to supervise staff assigned to the Technology Department; to serve as technical advisor to other departments, schools, educators and administrators regarding computer technology and information processing; and to perform other related duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the development of District policies, standards and plans for the use of the District’s technology and information services and activities

• Assure compliance with applicable laws, guidelines, codes, rules and regulations

• Plan, organize and direct the selection, development and implementation of the District information system

• Assure appropriate equipment, materials, personnel, and resources are available to meet District technology needs

• Meet periodically with department and school administrators to ensure satisfaction with services and support

• Supervise the design, maintenance, installation technology projects

• Develop and maintain the District’s technology networking infrastructure and information systems and services

• Ensure that District-wide needs are assessed and that available hardware, software, staff and services are utilized efficiently

• Recommend hardware purchases, software acquisition/development and the utilization of contract services

• Direct the acquisition, installation, maintenance and repair of technology equipment

• Direct and participates in the development of specifications for hardware and software systems and direct the evaluation of vendor proposals, negotiate bids and proposals for service and equipment

• Develop and maintain a system for backing up administrative and educational data and develop disaster recovery and business resumption plans and procedures

• Plan, organize and supervise the work of the Technology Department

• Direct the activities of the Help Desk to assure the resolution of problems and ongoing evaluation of customer satisfaction and problem resolution rates

• Assist in the preparation and oversight of the technology department budget

• Prepare agenda materials and staff reports for the Board of Education, Superintendent’s Cabinet and committee meetings

• Maintains necessary records

• Analyses and reports on advances in technology as they may apply to the business of the District

• Organize and write proposals to fund technology projects through external funding

• Oversee the E-Rate funding program, including filing of mandatory applications and reports

• Prepare equipment and software capacity plans, upgrade and replacement schedules

• Plan, schedule, coordinate and supervise personnel engaged in network design, installation, and maintenance

• Participate in the development and implementation of District and department technology goals, priorities, standards, and procedures

• Oversee the management of computer installation, repair, maintenance services, technical training, and customer support

• Determine the level and nature of specialized training required to keep staff current with emerging technologies

• Implement trainings as appropriate

• Prepare bid requests, evaluate proposals, and oversee vendor contracts

• Performs related duties as assigned

QUALIFICATIONS

Knowledge of:

• Various technology information systems and their operating systems

• Theory and practical use of technology in education and administration;

• Theory and practice of management information systems

• Experience with management and support of telecommunications and computer networks

• Understanding of current industry - computer safety and security, experience with network operating systems and network infrastructure equipment; oral and written communication skills

• Network server operating systems

• Work station hardware and software

• Procedures and techniques for ongoing maintenance and support for computer users

• Wide area network technologies including routers, video monitoring, and telephone systems

• Local area network technologies including wiring, hubs, and switches

• Emerging trends in networking as it applies to educational technology

Ability to:

• Present District technology needs as well as capabilities of state of the art and proven technologies in clear and simple forms to decision-makers

• Develop strategic business plans

• Analyze, recommend and select hardware and software appropriate to the District’s information processing requirements and to demonstrate its potential efficacy and cost-effectiveness

• Manage network implementation projects

• Perform advanced professional-level work in management information systems

• Supervise, train, and evaluate technical and support staff

• Communicate effectively both orally and in writing

• Establish and maintain effective working relationships with others

• Coordinate and direct network design, implementation, maintenance, and troubleshooting

• Work with vendors and other third parties to coordinate installation, solve problems, and complete projects

• Communicate with multiple stakeholder groups

• Comply with the District’s customer service standards, as outline in Board policy

Desirable: Trained in research and writing skills appropriate for preparation of grant proposals for technology projects.

Experience and Training

Experience in developing, implementing and effectively and efficiently managing a technology plan, including planning, procurement specifications, implementation and maintenance of technology and information systems, local and wide area network systems, system programming, user training, budgeting and management of contract services; a Bachelor’s Degree in Computer Science, management information systems or an appropriately related field.

Desirable: Experience managing information systems and technology in an educational environment, including server based and cloud based systems. A Master’s degree in one of the above-mentioned fields is highly desirable.

License

Possession of a valid California driver’s license and an operable motor vehicle.

WORKING CONDITIONS

Environment

Office environment utilizing office equipment; moderate noise level.

Physical Abilities

Regularly required to sit; use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; talk and hear to exchange information; see to organize information on computer screens and in reports. Occasionally required to stand, walk, stoop, crouch, kneel, crawl, lift and or move objects up to 50 pounds.

COMPENSATION AND SCHEDULE

•   Placement on the “Supervisory” schedule at Range 012

•   8 hours per day, 12 months employee