Database Manager

The Willows Community School in Culver City, California is a highly-regarded, progressive, 25-year-old independent school serving 470 students in Developmental Kindergarten through 8th grade. We enjoy a strong and positive culture of innovation, creativity and collaboration, and consistently challenge ourselves to improve. Our students are encouraged to live our credo: All things are possible. For more information about The Willows, please visit our website: www.thewillows.org.

Position Description:

The Database Manager will assume responsibility for maintaining our high standards for data integrity, research, and information management for the five-person Development Team.

Reports to: Director of Development

Primary Responsibilities:

Manage Blackbaud’s Raiser’s Edge database: Record all donations to the school; process gift acknowledgements; perform all database entry and clean-up; construct and execute complex queries, exports and custom reports; perform data analysis. Execute sophisticated merges for direct mail and web-based solicitations. Assist in all Development Team mailings. Conduct prospect research. Assist with events. Provide necessary support to members of Development Team.

Specific Duties/Responsibilities include:

1. Manage Blackbaud’s Raiser’s Edge development software database for all constituents:

   • Gift entry

   • Produce acknowledgment letters, solicitation pieces, mailing labels, and pledge reminders

   • Input and update all constituent data, especially via importing

   • Capture and analyze information about constituents’ interests, capacity, and affinity

   • Twice-yearly clean-up and updating of database

   • Construct complex queries, exports and reports, including data analysis

   • Generate all data needed for Annual Report and ensure its accuracy

   • Compose, update and enter research notes, media, and action items

   • Manage all donor files

   • Supervise database upgrades

   • Perform reconciliation with Business Office

   • Offer suggestions for database improvement

   • Complete and update policy and procedures guide

   • Suggest professional training for Development Team and provide in-house training

   • Oversee data entry by other database users and provide feedback

2. Help produce sophisticated direct-mail and web-based solicitation pieces.

3. Manage all Development Team Mailings, including working with volunteers, vendors and mail house. Manage a calendar of all office mailings and deadlines.

4. Conduct prospect research on constituents utilizing various sources on the web as well as data mining. This includes prospect research for 50-55 new families a year as well as detailed prospect research for capital campaigns. Analyze new resources and make recommendations for subscription purchases.

5. Provide support for Development Team events, including: NewParent Dinners, Alumni and Parent of Alumni events, Grandparents’ and Special Friends’ Day and donor appreciation events.

6. Assist in all stewardship efforts, including making thank-you calls.

7. Perform other duties consistent with the above responsibilities and in support of the Director of Development and the Development Team.

Qualifications:

• Mastery of Raiser’s Edge, Word, and Excel is essential.

• Extreme attention to detail is required.

• Knowledge of WealthEngine, Constant Contact, Adobe Photoshop, InDesign, Crystal Reports, FileMaker Pro and Microsoft Access is a plus.

Hours: Full-time, Monday – Friday; occasional weekends and evenings as necessary

BENEFITS:

• A competitive salary commensurate with experience

• Benefits package includes health, vision, dental, life insurance, employer contributions to a SEP-IRA account, and a 403 (b) plan

• Becoming a team member of a dynamic and growing organization

EEOC

The Willows does not discriminate on the basis of race, color, religion, gender identity, national origin, ancestry, sexual orientation, age, or any other characteristic protected by law.