Coordinator, Classroom Technology

Job Level
Mid-level position
Job Category
Coordinator
Sector
  • Applied Tech (STEAM / Maker / CS / Design)
Job Status
Areas of Responsibility
  • Technology Classes
Position Title Coordinator, Classroom Technology
Position Type Staff
Department Enterprise Technology
FLSA Non-Exempt
Union/Non Union Non Union
Full Time or Part Time Full Time
Grade 13
Salary Range  
Hiring Salary Range Salary commensurate with experience
Fixed Term/Tenure Track (Faculty Only)   
Regular or Temporary Regular
Job Description Summary

The Coordinator, Classroom Technology is responsible for supporting audio-visual technologies in all classrooms, meeting rooms and events facilities at all college sites. A primary responsibility of this position is to provide initial response and resolution of classroom technology issues. This role includes installation, maintenance, and troubleshooting of AV equipment including the setup and break-down of equipment for special events as needed. This position has supervisory oversight of technical staff.

Minimum Qualifications
  1. Associates degree or equivalent formal training in related field.

  2. Combination of education and related full- time or part-time experience for a total of six years in the field supervising and delivering analog and digital audio visual technology services.

  3. Extensive experience with digital consoles.

  4. Experience operating and troubleshooting audio visual and computing equipment.

  5. Experience reading wiring diagrams and system design drawings.

  6. InfoComm CTS certification desired, Crestron, AMX and, Extron level one programming certificate desired.

Criteria

CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

  1. Strong leadership skills overseeing union, and non-union employees.

  2. Experience with training, scheduling, and supervising and employee performance management.

  3. Organizational skills related to maintaining inventories and scheduling of events and services.

  4. Ability to troubleshoot desktop computers and laptops.

  5. Detailed knowledge of current audiovisual technologies (analog and digital).

  6. Ability to work with Windows, Apple OSX, and Dos Operating Systems.

  7. Skilled in troubleshooting basic PC issues and audiovisual technologies.

  8. Tracks compliance of licenses in the distribution of software.

  9. Basic knowledge of deployment of Crestron, AMX, and Extron programming modules.

  10. Customer service skills.

  11. Tracks compliance of licenses in the distribution of AV software.

  12. Capable of pulling CAT5e/6 cables, A/V cables, and fiber optic cables without damaging cable casings.

  13. Ability to crimp and solder various AV cable connectors. Experience soldering and terminating Phoenix connectors and XLR connectors is a must.

Job Requirements
  1. Must be able to work Monday – Friday, 8:30 a.m. to 4:30 p.m. Work schedule subject to change based on the needs of the department.

  2. Ability to communicate effectively in spoken and written standard English.

  3. As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.

  4. A fingerprint supported background investigation will be conducted prior to the offer of employment. A signed authorization for release of personal information will be required if selected for an interview.

Is Background Check Required? Yes