Technology Support Specialist

Job No: 493229
Work Type: Temporary and/or Hourly
Department: Wurzweiler School of Social Work
Location: Wilf Campus, 500 West 185th Street, NY, NY
Categories: Information Technology

Position Summary:

Position Responsibilities:

• Take charge and direct course instructor and students on troubleshooting technology concerns

• Provide resources and one on one guidance to course instructor and students to navigate and facilitate course content using the technological tools indicated

• Must be available during live online course sessions to address and resolve technical problems as they arise

• Refresh Canvas shells in advance of each semester, adjusting the schedule of assignments and content as needed

• Editing course content, in collaboration with faculty, to align with a range of student audiences

Experience & Educational Background:

Skills & Competencies:

• Ability to work independently with little or no supervision, a functioning computer, and access to internet

About Us:

Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more. 

We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.

The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the Universitys retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.