Technology Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk
Technology Support Specialist
 
Under close supervision of the Instructional Technology Support Manager and as a member of the Office of Information Technology (OIT) Academic Web Technologies Support (AWTS) group, the team member will provide responsive, professional, and high-quality front-line end-user support for faculty, staff, and student users of Canvas, the primary Learning Management System (LMS) used at UC Irvine, as well as for other web applications built by the adjacent Academic Web Technologies Development (AWTD) team. This position requires a strong understanding of technical troubleshooting concepts, some familiarity with complex enterprise web applications, and excellent written and oral communication skills.
 
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
 
Salary: Commensurate with experience
Total Hours: 8-5, M-F
Must possess a valid California Driver's License and participate in the DMV Pull Notice Program.
This recruitment is a one year contract position.
 
Contract Position.  This is a one year contract appointment position with the possibility of additional year contract appointment extensions. Per the University of California (UC) recruitment policy, because this position has undergone competitive recruitment, this position can be converted to career status any time after hire, as conversion meets criteria set by UC recruitment policy and the needs of the Office of Information Technology department. 
 
Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts. 
Please attach your resume.