QUALIFICATIONS: |
Education/Certification:
- Bachelor’s degree in computer science or management information systems, or equivalent experience in network administration or a related field
- Microsoft Certified Solutions Expert certification (MCSE) or equivalent experience
- Cisco Certified Networking Associate (CCNA) or equivalent experience
Special Knowledge/Skills:
- LAN, WLAN, and WAN network design and installation
- VMware, Data Center operations, Network Security, VoIP, Content filters
- Knowledge of network hardware and software applications including network servers, printers, and other equipment
- Ability to work with multiple operating systems and network protocols
- Ability to analyze and resolve computer network problems
- Strong organizational, communication, and interpersonal skills
- Ability to manage budget and personnel, coordinate district functions, and implement policies and procedures
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JOB DESCRIPTION: |
Responsible for leadership of the operations division of the technology department. Administer and operate the district’s network operations center. Develop, maintain, and monitor all district local area networks (LAN), wireless local area networks (WLAN), and wide area networks (WAN). Provide expertise to coordinate, develop, implement, direct and monitor daily operation of educational and information technology.
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RESPONSIBILITIES: |
Technology and Information Management
- Analyze complex business needs presented by schools and administrative departments, and develop and implement technical solutions. Explain technology solutions to senior management through presentation and advocacy.
- Manage, direct, and assign priorities and personnel to major projects to ensure attainment of district and department goals and objectives.
- Develop and implement district standards and specifications for hardware and software use, and computer networking.
- Devise, develop, implement, and maintain systems of internal controls, emergency and backup procedures, proper licensing, system upgrades, and disaster recovery plans to ensure integrity of information, security of databases, and internal network access control.
Policy, Reports, and Law
- Implement the policies established by federal and state law, State Board of Education rule, and local board policy in the area of information management and technology.
- Compile, maintain, and file all reports, records, and other documents as required.
- Participate in the research of and application for technology-related grants or revenue sources.
- Follow district safety protocols and emergency procedures.
Budget and Inventory
- Develop and administer the information technology operations division budget based on documented needs, and ensure that operations are cost-effective and funds are managed wisely.
- Coordinate the purchase of all computer hardware, software, and supplies; initiate purchase orders and bids in accordance with budgetary limitations and district policies.
Personnel Management
- Prepare, review, and revise operations division job descriptions.
- Select, train, supervise, and evaluate staff, and make recommendations relative to assignment, retention, discipline, and dismissal.
Network Management
- Oversee the installation and testing of network hardware, software, and upgrades, and identify and resolve issues. Implement and maintain all system configurations, and ensure that system maintenance is performed.
- Monitor and analyze system utilization; recommend improvements as needed.
Network Security
- Develop and oversee implementation and maintenance of security for all systems and networks.
- Develop and implement backup procedures to ensure that all network and workstation backups are performed on a regular basis and district data is restored as needed.
- Lead the development and implementation of a disaster recovery plan.
Technical Support
- Develop and maintain network design and configuration documentation. Consult with end users to identify need, analyze systems specifications, and correct related problems.
Other
- Facilitate necessary trainings in technological platforms and systems.
- Compile, maintain, and file all reports, records, and other documents required.
- Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
- Follow district safety protocols and emergency procedures.
- Other duties and responsibilities as required by the Superintendent or designee
Supervisory Responsibilities:
Supervise, evaluate, and recommend the hiring and firing of operations division employees.
Monitor the work and issue work assignments to network and computer technicians.
Mental Demands/Physical Demands/Environmental Factors:
- Tools/Equipment Used: Standard office equipment, hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals
- Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing/pulling, twisting
- Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
- Lifting: Regular moderate lifting and carrying (up to 44 pounds); occasional heavy lifting and carrying (45 pounds and over)
- Environment: Work is performed in an office environment; frequent on-call and after-hours work; frequent districtwide travel and occasional statewide travel; may be required to be on-call 24 hours a day.
- Mental Demands: Work with frequent interruptions; emotional control under stress
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