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Senior Project Manager - Technology Services

University of Illinois at Urbana-Champaign, IL
Job Level
Mid-level position
Post Date
04/24/2019
Job Category
Project Manager
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Services / Service Management
Link to Job Posting

Illinois is a world leader in research, teaching, and public engagement. We serve the state, the nation, and the world by creating knowledge, preparing students for lives of impact, and addressing critical societal needs through the transfer and application of knowledge. Illinois is the place where we embrace difference. We embrace it because we value it. Illinois is especially interested in candidates who can contribute, through their research, teaching, and/or service, to the diversity and excellence of the Illinois community.

This desired candidate will lead strategic level projects from concept to completion by utilizing the organization’s published methodology (processes and templates). In addition to performing the traditional project management functions, this position will also manage project portfolios which includes mentoring assigned project leads, assisting in the maintenance and delivery of project management training, governing PMO processes, and by assisting in gathering and reporting portfolio level metrics.

 

POSITION SUMMARY:

Manage IT-related projects exceeding a specified scope within the constraints of scope, schedule, and cost including but not limited to those needing more than a single line of resources, those requiring significant campus input, or those having a large capital cost; and delivering projects within the specifications so as to achieve conditions of satisfaction.

 

DUTIES AND RESPONSIBILITIES:

Act as Project Management team member / Execute Projects:

  • Responsible for creating project budgets and executing timelines.

  • Identify and schedule project milestones and deliverables; communicates with sponsors, resources assigned to the project and stakeholders; and as applicable, provides status reports, risk assessments, and other planning documents.

  • Develop work breakdown structure (WBS) and formulates work packages.

  • Work collaboratively with resource managers to achieve the objectives of the project.

  • Responsible for the successful execution and completion of Technology Services authorized projects.

  • Responsible for executing projects within approved budget, timeline and quality constraints.

  • Provide project metrics to the Project Management Office.

Coordinate and provide leadership of organizational and unit-wide portfolio manager activities:

  • Apply Project Management best practices on all projects and govern active processes and procedures

  • Mentor assigned project leads regarding project management techniques and methodologies and facilitate the adoption of common project management techniques

  • Provide reports, analyses, data and recommendations to the Project Management Office, Project Steering Teams, and Executive Leadership including measures of success and key performance indicators for the portfolio.

Participate in and provide leadership in team environment:

  • Provide organizational project management training.

  • Notify the Assistant Director Service and Process Management or Manager of Project Management Office (PMO) whenever a conflict in resource allocation occurs that cannot be resolved at the resource manager level.

  • Provide guidance and training to the organization in the creation of project proposals to be submitted and reviewed within the project review process.

  • Act as a peer to resource managers and recommends the tasking of resources to the work packages of the project.

  • Escalate issues to project sponsors as they occur.

  • Act as a mentor and resource regarding project management techniques and methodologies and facilitates the adoption of common project management techniques throughout the organization.

Ensure excellent Customer Service and continuous improvement throughout the Project Management Group:

  • Understand the overall processes and procedures of the organization and assists in the continual improvement of those processes and procedures, providing for management analysis and recommendations on continual improvement.

  • Drive continuous improvement in Service and Process Management with demonstrable outcomes.

  • Lead projects with a focus on operational excellence, improving processes, accelerating process timelines, and be a change champion throughout the organization and on campus.

 

QUALIFICATIONS:

Required

  • Bachelor’s Degree in business administration or a field related to the position.

  • Minimum seven years of professional experience in project management/program management, one year of which was administrative level.

  • Minimum three years of experience managing IT-related projects. 

(Required experience may be concurrent.)

Preferred

  • Experience participating in diverse workgroups.

  • Project Management Professional certification or equivalent.

Knowledge, Skills, and Abilities

  • Working knowledge of the ten project management knowledge areas: Cost Management, Time/Schedule Management, Scope Management, Risk Management, Human Resource Management, Integration Management, Procurement Management, Communication Management, Quality Management, Stakeholder Management.

  • Working knowledge of waterfall and scrum development methodologies and variations of each.

  • Working knowledge of Project scheduling software.

  • Working knowledge of project and portfolio management (PPM) software.

  • Basic understanding of ITIL v3 or higher.

  • Basic understanding of Business Process Improvement such as Six Sigma or Lean Six Sigma.

  • Basic understanding of DevOps.

  • Understand and demonstrate ability to generate work-breakdown structures (WBS).

  • Understand Gantt charting, critical path methods and project scheduling.

  • Working knowledge of earned value and other financial analysis methods.

  • Working knowledge of Program and Portfolio management concepts.

  • Demonstrated ability performing financial analysis.

  • Demonstrated ability in effective communication and collaborating in a high performance team environment.

  • Demonstrated commitment to customer service.

  • Ability to work in a changing environment including with virtual/remote resources.

Successful candidates will have the following:

  • Working knowledge of ITIL v3 or higher.

  • Working knowledge of DevOps.

  • Working knowledge of Business Process Improvement such as Six Sigma or Lean Six Sigma.

 

SALARY AND APPOINTMENT INFORMATION: 

This is a full-time Civil Service IT Technical Associate position appointed on a 12-month service basis. The expected start date is as soon as possible after the posting closes. Salary is commensurate with experience.

 

TO APPLY: 

Applications must be received by May 7, 2019. Apply for this position using the “Apply for Position” button below. If you have not applied before, you must create your candidate profile at http://jobs.illinois.edu. If you already have a profile, you will be redirected to that existing profile via email notification. To complete the application process:

  1. Submit the Staff Vacancy Application.

  2. Submit the Voluntary Self-Identification of Disability forms.

  3. Upload your cover letter, resume (months and years of employment must be included), proof of academic credentials (unofficial transcripts or diploma may be acceptable), and names/contact information for three references.

In order to be considered as a transfer candidate, you must apply for this position using the “Apply for Position” button below. Applications not submitted through this website will not be considered. For further information about this specific position, contact Rhonda Miller at 217-333-4222. For questions about the application process, please contact 217-333-2137.

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer.

The University of Illinois is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. For more information, visit http://go.illinois.edu/EEO.

College Name or Administrative Unit:
Office of the CIO

Category:
Administrative

Title:
Senior Project Manager - Technology Services (112817)

Open Date:
04/23/2019

Close Date:
05/07/2019

Organization Name:
Service and Process Management