Systems Administrator

The Systems Administrator is appointed by the Rector/President and reports to the Technology Manager. The position involves all day to day operations, maintenance, and monitoring of I.T. systems in addition to technical support needs.

ESSENTIAL DUTIES AND TASKS REQUIRED BY THIS JOB

1. Manages cloud and server infrastructure, including testing and installation of upgrades to operating systems.

2. Manage and monitor wired and wireless networks. Assists as needed with configuration and troubleshooting.

3. Manages access, creating and coordinating user roles in Blackbaud Raiser's Edge and Financial Edge, and Empower Student Information System, according to seminary Business Office policies.

4. Monitors server and network system performance and proposes updates and changes to enhance system performance; develops plans for testing, implementing, and measuring the results of system performance. Proactively respond to areas of potential problems.

5. Develops, installs, maintains and tests software to provide regular backup and restore processing for seminary users.

6. Provide technical support to end users as needed.

7. Manage and maintain disaster recovery plan and operations.

8. Assists, as needed, in network printer setup, configuration, and troubleshooting.

9. Assists as needed in phone system troubleshooting and configuration.

10. Attends training sessions, reads instructional manuals, and reads industry periodicals to maintain a current understanding of the various operating systems and maintained software.

11. Perform other duties as assigned.

QUALIFICATIONS

1. Associates Degree in Information Systems, Educational Technology, Information Technology, or related field, five years prior experience as a systems administrator, or combination of equivalent education and work experience.

2. Proven experience as a Systems Administrator or similar role.

3. Commitment to staying informed on innovations and trends in Information Technology and desire for continued growth in knowledge.

4. Excellent organizational, administrative, and project management skills, including the ability to assess and diagnose critical areas for attention, develop strategies, and translate them into concrete action.

5. Excellent communication skills with both peers and end users. Demonstrated ability to interact with end users in a positive, supportive manner that enables them to use tools more effectively.

6. Hands on technology experience to include but not limited to:

   • Microsoft Windows Desktop and Server Operating Systems

   • Microsoft Server Management Tools

   • Microsoft Office

   • Database Management including SQL, MySQL, and Oracle

   • LMS experience including end user training, maintenance, and troubleshooting

   • Video recording environment management and hardware support

   • Active Directory Management including support technologies (GPO, DNS, DHCP, etc...)

   • Cloud based computing and storage

   • Firewall technologies to include content and application filtering, traffic shaping, and network management

   • Linux experience

   • Network management including VLANs and routing

   • WiFi security, troubleshooting, and configuration

   • Classroom technology installation, maintenance, support, and user training.

   • Computer imaging technologies, application package creation, deployments

   • VOIP

   • Print hardware/software accounting management

7. Ability to maintain confidentiality in performance of duties.

8. Personal commitment to supporting and advancing the mission of the seminary.

PLEASE SUBMIT RESUME AND COVER LETTER IF INTERESTED:

Attention: Ann Marie Connolly
Email: Connolly.annmarie@shms.edu
Mail: Sacred Heart Major Seminary
Attn: Ann Marie Connolly
2701 Chicago Blvd.
Detroit, MI 48206
Phone: 313-883-8587

Deadline for submission is June 14, 2019