Technology Team Associate

The Organization

Lighthouse Community Public Schools

Social justice movements come in all shapes and sizes.  Here at Lighthouse Community Public Schools, we are engaged in an educational movement that goes beyond our classrooms working to disrupt educational inequities by providing our students and families exceptional educational opportunities every day. Grounded in our core values of community, integrity, agency, love, and social justice rooted in EL Education Model, LCPS is a leader in fostering innovative schools achieving exceptional student outcomes where each child is at the center of their own learning. Our mission is to prepare diverse students for college, a career of their choice, and to be lifelong changemakers.

Founded in 2002, LCPS operates a high-achieving K-12 public charter school, and our K-8 sister site, Lodestar, that opened in Fall 2016; serving nearly 1,000 students in East Oakland. Lighthouse is a beacon for public education and our graduates fulfill the promise of a better, brighter Oakland. 95% of our graduates, almost all of whom are first-generation college students, are accepted into four-year colleges.  We were named the Hart Vision Charter School of the Year in 2013, and the #1 high school for closing achievement for low-income Latino students in 2016. If the work we do here at LCPS appeals to your values regarding exceptional education for all then please join our movement!  Learn more at www.lighthousecharter.org

THE OPPORTUNITY

The Tech Team Associate Position

The realization of our mission to prepare students for college and career can only be actualized when our school's technology systems run like a well-oiled machine.  Marry your skills in Technology with your passion for improving outcomes for students. The Tech Team Associate’s primary responsibilities include proactively setting up technology systems - laptop usage, server maintenance, etc. - and maintaining responsiveness to staff technology needs.  This is done in close collaboration with other Technology Team members. All of this is in service of the school mission, ensuring that every child achieves college and the career of his or her choice.       

CORE COMPETENCIES

• Mission and Core Values Focus:  Inspired by our mission and belief that all students can achieve, Tech Team Associates model the LCPS’ values of community, integrity, love, social justice, and agency 

• Agency and Collaboration:  Tech Team Associates innovate to create new systems and prioritize work to optimize the ever-changing needs of the organization in partnership with stakeholders and site leaders.

• Willingness to Tinker:  Tech resolves hard-to-fix problems with a sense of resourcefulness and possibility.

• Responsiveness:  Tech Team Associates consistently follow through with superior service exhibited through interactions with other Lighthouse community members.

• Organization and Attention to Detail:  Tech Team Associates pay attention to school needs and utilize their organization skills to make sure the team operates successfully as a whole.

Roles and Responsibilities:

• Proactively support Lighthouse’s student computers.  Tech Team Associates are responsible for maintaining the inventory of ~800 student computers throughout the school.  This includes:

• Addressing minor hardware fixes

• Administering Google Platforms

• Implementing Assessments, including back-end configuration and occasional user support in classrooms

• Assisting Lighthouse students in using and discovering new technology

• Supporting device inventory

• Respond to Lighthouse’s Tech Tickets.  Tech Team Associates address a wide array of staff questions in support of professional learning. This includes, but is not limited to, the following:

• Chromebooks

• Printer management

• PCs and Macs

• Wireless Access Points

• Google Apps Management

• Phone Management (Cisco VOIP system)

• Email address creation

• Project Management.  Tech Team Associates initiate new projects and solutions, delegate and acquire resources, and coordinate the execution of the project with inputs from stakeholders from beginning to end.  This depends on the evolving needs of Lighthouse, but may include:

• Piloting new technology

• Solving storage or charging problems

• Rolling out procedures and policies to students and staff

• Access and track lifespan of units in preparation of procurement

• System-wide Management.  Tech Team Associates think strategically about educational technology and systems - can support education technology integration and projects within the classroom as well as systems level project management. Tech Team Associates drive projects after creating well thought-out proposals that include relevant stakeholders at all points of the process.

• Website updates

• Security filtering and monitoring

• Supervision & Collaboration Overview:

• Reports to: Technology Manager

Key Collaborators: Tech Team consists of 1 other members at Lighthouse and 1 member at Lodestar

Minimum Qualifications:

• HS Diploma or GED required

• 2+ years working/troubleshooting with technology hardware

• Experience with network infrastructures

• Experience working in schools or with youth and families preferred

• Experience with Google Apps, Word Press (preferred)

• Spanish preferred

Time Commitment:

This is a 12-month full-time non-exempt position. This role is expected to maintain minimum building hours of M - F from 8:00 - 4:00 p.m., with occasional needs during weekends/evenings (e.g., Student Expos, Support for Community Events).

Compensation

This role is a full-time, 12-month (220 day) salaried non-exempt position. Exact placement on our salary schedules will depend on level of experience, education, and expertise.  Lighthouse offers competitive wages; benefits include a comprehensive employer-contributed retirement plan, medical and dental coverage, generous time off, and professional development opportunities.

To Apply

People of color are strongly encouraged to apply.  

Interested candidates should submit:

• Resume

• Cover letter describing your interest in this exciting position and why you are an optimal fit

• 3 references with Name, Email, Phone Number and Title/nature of working relationship

Application submission screening and initial phone interviews will be completed on a rolling basis until filled.  In-person interviews and performance tasks will take place on-site.   

Lighthouse Community Public Schools is an equal opportunity employer committed to diversity at all levels.