Technology Support Specialist

Greens Farms Academy seeks a Technology Support Specialist to begin in the fall or winter of 2019 (start date flexible). The Specialist will collaborate with a six-person technology team and play several key roles, including:

• providing technical support to faculty and staff at a Tier 2 level

• consistently and accurately manage and update service tickets

• training faculty, staff, and students in the School’s hardware, software, and systems

• supporting audio-visual needs in classrooms, for meetings, and for special events

• assisting parents and students with onboarding and ongoing technology needs 

• offering back-end website and database administrative support

The ideal candidate will have at least three years of experience performing the above duties in a school setting. Experience with and passion for teaching in STEAM-related disciplines is a plus and may open opportunities for the Specialist to work more directly with students.

The ideal candidate will also bring a number of key technical skills, including: 

• deep knowledge of the Apple OS, iOS, Android, Windows, and associated devices

• Experience with  the Google suite (professional certifications in either desired but not required)

• experience with technical writing and creating instructional walkthroughs

• comfort with database management, including student information and learning management  systems 

• knowledge of video conferencing platforms and audiovisual systems

• experience troubleshooting hardware and software issues on mobile devices, desktops, laptops and tablets

For all positions, we look for candidates who enjoy working with colleagues in a collaborative environment, who are flexible and creative, who willfully engages in the life of the school, and who are committed to fostering an inclusive and equitable community.

Greens Farms Academy is a PreK-12 co-educational day school of 715 students in the Greens Farms section of Westport, CT. We are a suburban school close to major transportation and a five-minute walk from the Greens Farms Metro North train station. The campus sits on the Long Island Sound, a half hour south of New Haven and an hour north of New York City by car or commuter train. Please visit www.gfacademy.org for more information.
 
Interested candidates should email a resume, a letter of interest, and a list of references (if available) addressed to Tope Aiyegbo, Director of Technology, to technologyjobs@gfacademy.org.