Academic Technologist

Duties & Essential Job Functions:

• Works independently and with the team under general direction with physicians and educators requiring use of business vocabulary, ethical consideration, tact, discretion and professionalism.

• Establishes and maintains the structure of curricular management system.

• Trains faculty, staff, and students on the use of the CMS and creates training materials according to best practice in adult learning.

• Effectively identifies and addresses the needs of users, including IT personnel, faculty, students, and staff, with varying technical skills.

• Collaborates with information technology staff and vendors to implement a successful teaching and learning environment.

• Assists faculty in developing learning materials for a self-directed, flipped classroom approach.

• Works cooperatively with other technology personnel to implement a technology-rich teaching and learning environment.

• Evaluates new technologies, initiatives and trends to discover new and better ways to enhance instruction.

• Supports projects and builds collaborative working relationships with faculty, students, staff, IT personnel, and vendors.

• Assists faculty in the development of online learning components and other methods as needed.

• Maintains online web-based resources such as tutorials, reference material, design standards, content resources, templates, and tools for curriculum development.

• Troubleshoots questions and problems related to the use of the hardware and software associated with developing teaching and learning tools.

• Provides direction for and assistance with developing video-based online teaching and learning technologies.

• Researches emerging teaching and learning technologies, initiatives and trends to provide ideas, guidance, and recommendations to faculty and staff.

• Designs and implements workflows to support technology systems.

• Facilitates the integration of new technologies into existing systems using feeds, APIs/LTIs.

• Collects data to generate reports.

• Follows and abides by institutional policies regarding technology and communication use.

• Integrates technology across the curriculum to improve learning outcomes.

• Performs other related duties as assigned.

Required Education & Experience:

• Bachelor's degree in education, educational technology or other related field.

• 3 plus years' relevant experience in a higher education environment.

• Prior experience:

• Using multiple curricular/learning management systems (CMS / LMS).

• Consulting faculty with online delivery mechanisms and ways to supplement learning.

• Delivering effective hands-on training sessions for audiences of all skill levels and abilities.

• Developing relevant technical assistance documents tailored to processes and procedures.

• Preferred Education & Experience:

  • Master's degree in educational technology, instructional design, or other technology-related field.

  • 3 plus years'relevant experience in a higher education environment.

  • Prior Experience:

• Mac and Windows operating systems.

• Instructional technologies in a health-related field or education institution.

• Lecture capture technologies.

• Screen capture mechanisms.

• Curricular / learning management systems (CMS / LMS).

• Online survey or assessment systems.

• In-class room presentation and delivery modalities.

• Web collaboration and productivity tools.

• PowerPoint, Keynote, and/or other mainstream presentation software.

• Preferred Licensure, Certification, and/or Specialized Training:

Knowledge, Skills & Abilities:

• Knowledge of principles and processes for providing superior customer service.

• Knowledge of best practices adult learning through online delivery methods.

• Skill in excellent presentation and training skills, including examples of training presentations/seminars given publicly.

• Ability to communicate with technical and non-technical audiences in a friendly, supportive, and clear manner is essential.

• Ability to work independently under general direction with administration, physicians, educators and technical personnel requiring use of business and technical vocabulary, tact, discretion and empathy.

• Ability to communicate both orally and in writing.

• Ability to meet strict deadlines and use project management skills.

• Ability to communicate technical information and ideas to non-technical audiences.

• Ability to troubleshoot and resolve issues relating to educational technologies.

• Ability to design and implement workflows to support technologies for the use of instruction.

• Ability to follow and abide by university technology policies.

Physical Requirements (With or Without Accommodations):

• Visual acuity to read information from computer screens, forms and other printed materials and information.

• Able to speak (enunciate) clearly in conversation and general communication.

• Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.

• Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.

• Lifting and moving objects and equipment up to 10 lbs.

Work Environment:

• Work is indoors and sedentary and is subject to schedule changes and/or variable work hours.

• There are no harmful environmental conditions present for this job.

• The noise level in this work environment is usually moderate.

• Professional work attire is required for this position.

AA/EEO Statement:
As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.