Technology Instructor / Support Specialist

Job Level
Entry-level position
Job Category
Specialist / Associate, Teacher / Instructor
Sector
  • Information Technology
Job Status
Full-Time
Areas of Responsibility
  • Support / Help desk

Description

Pinewood Preparatory has an immediate opening for a full-time Technology Instructor / Support Specialist. The Technology Instructor/Support Specialist must be an experienced, self-motivated individual with proven experience in level 1 support and technology instruction. The candidate will be expected to teach technology courses at the upper school level, work with teachers to assist with the integration of our student BYOD program across all divisions, assist with basic computer troubleshooting, and provide support at school-wide events as required by the Head of School, Division Heads and Technology Director. This is a 12-month, full-time position.

Basic Requirements:

  • Bachelor’s Degree

  • 1-3 years of relevant technical support experience

  • 1-3 years of experience teaching Technology classes

Preferred Requirements:

  • Experience teaching high school technology classes

  • Experience supporting teachers with classroom technology

  • Basic knowledge of computer hardware, software, and familiarity with classroom technology such as with Smartboards, projectors, and document cameras

The Technology Instructor/Support Specialist will:

  • Create and teach high school technology classes including posting grades in SIS, maintaining communication with parents and students, helping students as needed before/after school

  • Help troubleshoot problems relating to classroom hardware and software including Smartboards, projectors, Windows 10 desktops, network printing, Google applications, and SIS software 

  • Work with the Technology Team to plan and implement school-wide upgrades

  • Provide audio/visual support as needed

The ideal candidate will demonstrate:

  • Exemplary record of attendance and punctuality

  • Proven experience with helpdesk duties

  • An innovative mindset that is solutions driven

  • Ability to effectively and properly document problems and their resolutions

  • Excellent communications skills

  • Desire to help all divisions of the school improve their knowledge and use of technology

  • Basic knowledge of classroom hardware installation and maintenance, including A/V equipment, projectors, Smartboards, and desktop computers

  • Motivation to constantly explore new technologies and ideas

  • Performance of other duties as requested by the Head of School, Division Heads, and Director of Technology

Physical Requirements and Work Environment:

  • Be able to occasionally lift up to 30 lbs

  • Comfortable utilizing a ladder and use tools to install/uninstall projectors

References will be required

The School has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the School reserves the right to change this position description and/or assign tasks for the employee to perform, as the School may deem appropriate.