Director of Administrative Technology

 Director of Administrative Technology

Position Description:

The Elisabeth Morrow School (EMS) is seeking a technology professional to provide leadership for planning, developing, implementing, and evaluating our technology infrastructure. The Director of Administrative Technology develops and evaluates EMS’s technology vision and implements a technology and infrastructure plan that meets the school’s current and future needs in a dynamic 21st-century learning environment.

We are seeking someone who enjoys working independently while effectively collaborating across groups.  This is a hands-on position with responsibilities that range from strategic and long-term planning and implementation of system-wide technology solutions to providing one-on-one and group training and support. Experience working in the education field is preferred.

Reports To:  Chief Financial and Operating Officer

Primary responsibilities include but are not limited to:

• Planning and Policy
  • Works closely with the Administrative Technology team and senior leadership to implement a cohesive technology plan and systems at EMS.
  • Collaborates with divisional academic technology integrators to maintain and enhance academic technology initiatives and processes.
  • Sets policy, regulations, system standards, and operating procedures for administrative technology.
  • Oversees and sets policy governing the faculty, staff, and student laptop program.
  • Collaborates with the CFO/COO and Director of Facilities and Operations to develop the annual technology budget and revises the technology plan as needed.
• Supervision and Faculty/Staff Support
  
  • Supervises 2.5 FTE, including the school registrar, and 1.5 technology support personnel.
  • Provides ongoing training for new and existing technical staff.
  • Planning, purchasing, deployment, maintenance, training, and support for computing devices and other technology-related equipment and services for all faculty, staff, and administration.
• Implementation and ongoing support
  
  • Manages vendor relationships for software, licensing, and systems renewals, plus outside vendor management, including ISPs, website & web services, copiers, and other technical services.
  • Maintains accurate, up-to-date, and complete documentation of the school network, servers, printers, and backup and restore processes.
  • Oversees the implementation, configuration, maintenance, and ongoing support for the following:
    • Campus-wide systems, including the computer network infrastructure and security; multifunction copier systems; VoIP phone system; security camera and electronic access systems; physical and virtual servers, including MS-Windows Active Directory, Hyper-V, DNS, DHCP, user account management, and resource access; mobile device management system.
    • Data management systems for registrar, business, admissions and enrollment, and advancement.
    • Network devices, including firewalls / VPN, routers, switches, and WiFi access points.
    • Cloud-based systems and applications, including the School Information System, Learning Management System, systems for attendance and dismissal, visitor management and school safety systems, Help Desk and Google Apps for Education.
    • Installation, support, and training for all classroom technologies, such as projectors, Apple TVs, speakers, other A/V systems and peripherals used in classrooms and school events.

Education and Experience:

• Bachelor’s Degree and 5+ years of experience managing and troubleshooting network infrastructure.
• Experience working in and supporting a mixed computing environment, including Apple macOS, iPadOS, Windows, Windows Server, and Linux.
• Significant experience with Apple, Microsoft, Cisco, Meraki, and Aruba products.
• Experience with Blackbaud SIS and LMS systems and SchoolPass is a plus.
• Desire to work in a school environment and, when required, with students.
• Experience in crafting school technology plans preferred.
• Experience in vendor relations, including contract negotiations and ongoing service relationships.

This job is a full-time, full-year, exempt position. It requires occasional evening and weekend commitments. Salary and benefits are highly competitive and commensurate with experience.

Equal Employment Opportunity Policy

EMS is an Equal Opportunity Employer. EMS adheres to an employment policy that prohibits discriminatory practices or harassment against applicants or employees based on race, color, creed, age, gender, gender identity, religion, ethnicity or national origin, sexual orientation, genetic information, pregnancy or pregnancy-related medical conditions, any protected military or veteran status, physical disability, or any other category protected by applicable Federal, State or Local law.