Director of Technology and Network Manager

Supervisor: Assistant Head of School

Oldfields School, an all-girls international boarding and day school, grades 8-12, located in Northern Baltimore County, seeks applicants for a Director of Technology and Network Manager. This is a full-time, exempt position with a tentative July 2021 start date. The Director of Technology will serve as the Network Manager and will engineer, implement, monitor, maintain, and administer computer, server, and network infrastructure across the Oldfields campus.  The Director of Technology at Oldfields School should be a global thinker who will help to shape the future direction of the technology department by assessing the needs of the School and developing objectives that support the Oldfields mission. This position acts as the main point of contact for all technology equipment, projects, and information system needs.

Essential Roles and Responsibilities

• Manage and oversee the School’s network, hardware and software

• Manage and maintain all network equipment across campus, including: switches, router, firewall, content filtering, and wireless access points

• Troubleshoot and repair network computers, printers, copiers, etc.; with main focus on servers, firewall and network equipment

• Create, monitor, and maintain security and virus policies for the entire network

• Establish, manage and project Technology budget needs – for the Department and School

• Play a major role in negotiating the terms of all contracts for hardware, services, and licensing with vendors

• Procure all hardware, software, and computer supplies for the school and develop the necessary standards, policies, and procedures for each

• Maintain current inventory of School-wide hardware and software; ensure software and service contracts on said equipment is properly licensed and licensing records maintained

• Maintain and administer the phone and voicemail systems and all associated records

• Oversee the functioning of and the staff that maintains the school-wide phone system; as well as the school cellular phones and all phone wiring within the campus

• Administer user network accounts and provide technical support for administrators, faculty, staff, and students

• Develop all standards, policies, and procedures for students and faculty use of technology, including the Oldfields Technology Acceptable Use Policy

• Communicate with parents, and the Oldfields community in the area of technology: including the Acceptable Use Policy, laptop requirements, device service issues, etc.

• Must be able to work occasionally during off-peak hours (late days, holidays, breaks, etc.) to assist with network updates

• On-Call for emergencies dealing with network outages and power outages

Education and Experience

• Extensive working knowledge of computer hardware, software, peripherals, and related technologies

• Experience troubleshooting and using Windows, Mac OS, and Windows Server operating systems

• Experience managing technology infrastructures including networking equipment and firewalls

• Experience with enterprise backup, anti-virus, patch-management, desktop deployment and policy strategies

• Familiarity and experience with LDAP, DNS, Active Directory, POP, TCP/IP, HTTP

• Strong knowledge of security and networking best practices

• Knowledge of wireless networks implementation, configuration and security

• Experience managing a staff and allocating duties/tasks

• Experience managing a significant amount of funds and resources

• Experience working in an education environment with an ability to explain technical jargon to general audiences is preferred

Professional Expectations

• Effective, appropriate and timely communication 

• Ability to maintain a high level of professional confidentiality (due to access to School data)

• Completion of administrative tasks and obligations in a timely manner

• Represent the school in a positive manner, maintaining an attitude that encourages teamwork & personal responsibility 

• Actively participate in required in-service programming

• Actively engage in and support the School’s commitment to a diverse, equitable, and inclusive community as defined by the School’s Diversity Statement and strategic plans and initiatives

• Adhere to and assist in enforcing all School policies and procedures

• Promote the mission of the School

• Must be able to work with multiple distractions and changing priorities