Technology Manager

TITLE: Manager, Technology

CLASSIFIED: Classified Management

REPORTS TO: Director, Technology

EVALUATED BY: Director, Technology

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent combination of education, training, and/or experience

• Minimum of five years of successful work experience in Information Technology or related field

DESIRED QUALIFICATIONS:

• Administrative experience, in a supervisory or management capacity, with educational technology, technology support and communications.

• Experience in leadership roles with increasing responsibility

• Bilingual, preferably Spanish

JOB GOAL: Under the direction of the Director of Technology, support and manage daily operations of technology systems, services and technology assets that support the mission and goals of a high performing school district. The Technology Manager collaborates with site and district leadership to provide comprehensive support to implement technology-based teaching and learning activities for staff and students. The Technology Manager also plays a key role in the planning, development, implementation, management and coaching of Technology Department staff and school site personnel.

KNOWLEDGE OF:

• Information Technology practices and trends in both private and public sector organizations of similar size and complexity;

• Operating systems and the integration of personal computers in information systems;

• Data systems and procedures, accounting, training methodology, networks and personal computer software and hardware;

• General data literacy (e.g. interpret data, understand metrics and district targets);

• Technology support applications and functions (e.g., word processing, spreadsheets, graphing data, email, online data system);

• Records retention and practices;

• Correct English usage, grammar, spelling, punctuation, and vocabulary.

ABILITY AND SKILLS TO:

• Maintain professional and positive relationship with all stakeholders;

• Communicate effectively orally and in writing including presentation to groups of varying sizes;

• Use sound professional judgement and make effective decisions in a timely manner;

• Confront challenges with a solutions-oriented approach, flexibility and willingness to learn;

• Work collaboratively with a variety of groups from diverse backgrounds;

• Solve problems and resolve conflicts with positive results;

• Multi-task and organize work in a fast paced work environment;

• Work independently with little direction;

• Meet deadlines and complete work in a timely manner;

• Read, interpret, apply and explain rules, regulations, policies and procedures;

• Establish and accurately maintain a variety of records;

• Maintain consistent, punctual and regular attendance;

• Operate a computer and job related equipment.

TYPICAL DUTIES:

• Provide overall leadership to meet needs, develop best practices, programs and services, policies and procedures related to technology;

• Coordinate, supervise and support the technology operations in the district including at school sites;

• Provide technical support to school sites and district staff as well as students, community members and outside agency personnel;

• Collaborate with Site Administrators and school teams to the implementation of technology;

• Plan, schedule, and conduct trainings to support school sites and department staff;

• Oversee, monitor, support and manage technology projects;

• Evaluate, support, train, coach and guide assigned staff;

• Manage and support the administration of the Technology Help Desk work order system; 

• Manage records for retention;

• Assist with the development and management of staff work schedules;

• Plan, attend and participate in meetings including at the district and site level, as needed;

• Serve as a District representative and work closely and cooperatively with local, county, and State level personnel, community boards, and committees with respect to technology services;

• Contribute to the vision for the role of technology services, both business administrative and educational functions;

• Stay current on new and emerging technologies and assess the impact of those technologies in the district's computing environment;

• Ensure the implementation of technology services and programs is reflective of best practices;

• Develop the systems and structures to ensure sustainability of technology in the district; 

• Perform other related duties as assigned.

ESSENTIAL FUNCTIONS:

• Sit, walk, and stand for prolonged periods of time;

• Bend, stoop, twist and reach;

• Lift up to 30 pounds;

• Operate a computer, keyboard and other related equipment;

• Maintain visual acuity to review written documentation;

• Hear and understand speech to communicate and provide presentations;

• Manual dexterity to operate equipment;

• Perform the duties of a rigorous work schedule, including work at different sites;

• Drive a vehicle to conduct work at school sites