Educational Technology Administrative Assistant

Brentwood School inspires every student to:
Think critically and creatively.
Act ethically.
Shape a future with meaning.

BRENTWOOD SCHOOL
Educational Technology Administrative Assistant

Brentwood School, a vibrant and diverse K-12 independent school, is seeking an experienced Educational Technology Administrative Assistant.

The Educational Technology Administrative Assistant is a member of the Brentwood School Educational Technology Department and reports to the Director of Educational Technology. The Administrative Assistant works with a variety of people to support technology use and is responsible for dealing with a broad range of support needs. Brentwood School technology includes computers, printers, tablets, a variety of audio and visual equipment, handheld radios, telecommunications and networking equipment, and other devices and applications. The list is constantly changing as technology use evolves. As a member of a technology department in an educational environment, the EdTech Admin Assistant should be a self-directed and highly motivated learner who is aware of technology trends and best practices in the industry.

Essential duties:

• Create and revise help desk tickets, and communicate with users on the status of their tickets

• Maintain an up-to-date inventory of student iPads, Chromebooks, and MacBooks

• Coordinate support for student BYOM 1:1 program

• Procure equipment needed by department

• Basic administrative and organizational tasks

• Other duties as assigned

Education and Experience:

• A Bachelor's degree is preferred but not required

• At least 2 years-experience working as an Admin Assistant or similar position

• Experience with project completion/management

• Basic understanding of Mac and Windows OS

Skills and abilities:

• Understanding of basic computer and educational software

• Willingness to learn new software and systems

• Motivated to learn about new technologies and share knowledge with team members

• Ability to work within a fast pace environment

• Possess strong customer service skills. Must be approachable, friendly, energetic, and have the patience to work effectively with a variety of constituents. A sense of humor is a plus.

• Professional attire and conduct

• Highly organized and detail-oriented

• Calm demeanor with the ability to complete several tasks accurately and efficiently in order to meet deadlines

• Strong collaboration and cross-cultural competency

• Ability to create an environment that fosters open discussion with the freedom to express varied points of view

• Strong interpersonal communication skills

• A commitment to equity and inclusion

• Ability to work flexible hours and days from time to time

• Ability to see long and short-term projects from start to completion in a timely manner

Brentwood School is dedicated to the creation of a diverse faculty and staff that best represents our student body and the city of Los Angeles. Information about our school can be found at www.bwscampus.com.