Assistant Director of Technology

Overview:

St. Joseph’s Academy is a college preparatory school in Frontenac, Missouri sponsored by the Sisters of St. Joseph of Carondelet. Founded in 1840, the mission of the Academy is to provide quality Catholic education for young women in an environment that challenges them to grow in faith, knowledge, and respect for self and others. Our community expects these young women to make a profound impact in the world. St. Joseph’s Academy is committed to developing young women to be “Values-Driven Leaders” and upholds the school’s motto, “Not I, But We.”  

Position Summary:

This position supports the mission by providing technical assistance to students, faculty, and staff in a help desk environment. This includes performing hardware repairs, maintaining the network/servers, assisting students with the use of software, and assisting teachers with the use of technology in the classroom.

Specific Responsibilities:

1. Administers systems and servers related to LAN and WAN (e.g. email systems, accounts, print queue, IP assignments, client computers, VOIP, security, intercom/bell, antivirus, spyware, content filter, etc.) for the purpose of ensuring availability of services to authorized users.
    

2. Assesses incidents, complaints and/or accidents for the purpose of resolving or recommending a resolution to the situation.
    

3. Designs computer networks (e.g. internet, mail, FTP servers, etc.) for the purpose of ensuring effective and efficient operating systems.
    

4. Installs network (client and server) software on a variety of platforms (e.g. service packs, application software, operating software, hardware upgrades, etc.) for the purpose of upgrading and maintaining WAN/LAN and telecommunication systems.
    

5. Maintains network operations and software applications (e.g. servers (file, print, application, WEB, database, proxy, etc.), operating systems, server backup, routine maintenance programs, etc.) for the purpose of ensuring efficient operations.
    

6. Manages assigned projects and program components including television, intercom and wireless services (e.g. migration to new systems, scheduling installations, product research, etc.) for the purpose of delivering services in compliance with established guidelines and/or objectives.
    

7. Participates in a variety of planning and development activities, including academy wide committees, for the purpose of creating short and long range plans.
    

8. Performs personnel administrative functions (e.g. training, evaluating, providing professional development opportunities, etc.) for the purpose of maintaining adequate staffing, enhancing productivity of personnel and ensuring department outcomes are achieved.
    

9. Prepares written materials (e.g. procedures, system level documentation, reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
    

10. Recommends equipment, supplies and materials (e.g. purchase equipment, lease equipment, etc.) for the purpose of acquiring required items and completing jobs efficiently.
     

11. Recommends policies, procedures and/or actions for the purpose of providing direction for meeting the academy’s goals and objectives.
     

12. Research trends, products, equipment, tests, etc. for the purpose of recommending procedures and/or purchases.
     

13. Responds to inquiries from a variety of sources (e.g. staff, administrators, school site personnel, outside vendors and service providers, etc. ) for the purpose of providing technical assistance and support.
     

14. Trains other faculty and staff (primarily within the technology area) for the purpose of ensuring their ability to use new and/or existing operating systems and application software.
     

15. Troubleshoots malfunctions of network hardware and/or software applications within the academy’s local and wide area networks, television, wireless, intercom, sound systems, telephones and security systems (e.g. servers, hubs, routers, network protocols, etc.) for the purpose of resolving operational issues and restoring services.
     

Qualifications:

• Bachelor’s degree required

• SKILLS are required to perform multiple, highly complex, technical tasks with a need to routinely upgrade skills in order to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: utilizing pertinent network, application, operating system monitoring and troubleshooting software; adhering to safety practices; planning and managing projects. 

• KNOWLEDGE is required to perform algebra and/or geometry; review and interpret highly technical information, write technical materials, and/or speak persuasively to implement desired actions; and analyze situations to define issues and draw conclusions. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: current, legacy and emerging operating systems; environments and network protocols; router configurations; Inter/Intranet applications; data security; and project management, processes and methodology.
   

• ABILITY is required to schedule a number of activities, meetings, and/or events; often gather, collate, and/or classify data; and consider a wide variety of factors when using equipment. Flexibility is required to independently work with others in a wide variety of circumstances; analyze data utilizing defined but different processes; and utilize equipment under a variety of conditions for multiple purposes. Ability is also required to work with a significant diversity of individuals and/or groups; work with a variety of data; and utilize a wide variety of types of job-related equipment. Independent problem solving is required to analyze issues and create action plans. Problem solving with data frequently requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include: setting priorities; establishing effective relationships; being attentive to detail; communicating with diverse groups; conveying technical information to non-technical audiences; and working nonstandard hours.