Assistant Director of Technology

The Assistant Director of Technology reports to the Director of Technology and is responsible for all technologies and communications (hardware and software) servicing NDP’s internal infrastructure, academic technologies and administrative programs. The Assistant Director of Technology’s primary function is to support the technologies used in NDP’s Strategic Plan for teaching, learning, leading, and working in the 21st century.

Duties include, but are not limited to:

1. Support the Director of Technology and manage and develop support staff, including Network/Database Administrator, IT Support Specialist and Help Desk Technician positions. Confidently motivate, mobilize, and coach employees to meet high performance standards. Provide leadership support to Student Technology Advisors (or STArs) as necessary.
2. Assist the Director of Technology in maintaining awareness and knowledge of emerging academic technologies and resources, including developing relationships with other educational institutions of equivalent size and technological environments and philosophies.
3. Assist the Director of Technology in controlling departmental expenditures set within the allocated technology budget. Primarily responsible for ordering of hardware, software and services for technology expenses and reviewing and submitting invoices for processing payments.
4. Assist the Director of Technology in providing research and evaluations of all new technologies and determine feasibility for implementation into NDP’s environment. Develop project implementation plans and schedules when necessary.
5. Generate daily and weekly ticket tracking and reporting data and develop strategies for improvement according to set performance measurements.
6. Manage all aspects of hardware asset management and software license compliancy. This includes all technology assets that are owned, leased or subleased by NDP, including copiers and printers.
7. Manage performance of all systems and provide network infrastructure support, including server management and rollout, in conjunction with the Network / Database Administrator.
8. Provide back-end support as required for school-wide systems, such as Blackbaud products (Financial Edge, Raiser’s Edge and Education Edge), Blackboard and other databases as required, in conjunction with the Network / Database Administrator.
9. Other duties as assigned by the Director of Technology.

Personal skills and attributes must include:

• Bachelor’s Degree in Information Science, Computer Science, Software Engineering or other relevant field or equivalent combination of training and experience
• Minimum of five years of progressively responsible professional experience in a related technical field
• Strong understanding of IT operations including service desk, desktop and server support, networking, network

security, computer operation and customer service principles

• Demonstrates sound leadership qualities with collaborative positive attitude
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
• Dependable, responsible contributor committed to excellence and success

Interested candidates should submit a cover letter, resume, and references to David Hennel, Director of Technology, at henneld@notredameprep.com.