Systems Administrator

As a member of the Department of Information and Technology, the Systems Administrator is responsible for supporting, configuring, maintaining, and upgrading the school’s computing and network infrastructure. This position is responsible for production support and maintenance, service improvements, and providing proactive administration to evolve technology as the needs within the school change. This position is also responsible for leading and implementing large and small-scale technology projects in support of student, staff, and faculty needs. 

The position requires an individual who is self-motivated, collaborative, solutions-oriented, able to learn new technologies quickly. Due to the size of the IT team, this position will be expected to cover other IT functions as needed including, but not limited to, IT helpdesk, trainer, and software support. Working directly with faculty, staff, and students is part of the day-to-day responsibilities of this position, and strong customer service skills are required.

Greenhills School is eager to consider applications from groups traditionally underrepresented in independent school communities. We want a diverse mix of talented people who want to join us as student-centered educators and role models who bring joy and good humor to our classrooms, fields, and offices, employ a broad array of effective instructional methods, work collaboratively with colleagues, seek and respond to student feedback, and commit to reflective practice and continual growth. We pride ourselves on being a warm and welcoming inclusive community.

Duties and Responsibilities:

• Analyze, plan and implement changes to maintain the school’s server and network infrastructure
• Responsible for device management of computer and mobile devices, including inventory, build, maintenance, upgrades, and application packaging. 
• Monitor systems for availability, error conditions, adequate resources, backup integrity, and performance and escalate issues as needed 
• Identify single points of failures and make recommendations for improvement to the Director of Information Technology Services
• Collaborate with information and technology colleagues, staff, faculty, students, and others, as needed to resolve emergent and ongoing technical problems. 
• Provide 1st and 2nd level support for faculty and students, as needed
• Proactively identify areas of service improvements and potential future enhancements based on ticket trends, feedback, or technology shifts in K-12 
• Lead service improvements by evaluating, researching and implementing updates of new or existing technologies to fit the current needs of the Greenhills community

SKILLS AND EXPERIENCE REQUIRED

Technical Skills

• Bachelor degree in Information Technology or related field or an equivalent combination of education, training, and experience
• Minimum of 2 years systems administrator with demonstrated knowledge to use appropriate technology tools for day-to-day administration tasks
• Demonstrated depth in Mac and/or Windows operating systems
• Proven expertise in Google Workspace, Microsoft Azure, and/or Windows server administration
• Strong understanding of networking protocols and experience with network troubleshooting
• Knowledge of backup and recovery processes and best practices
• Proficiency with scripting or other automation tools
• Familiarity with Linux operating systems is a plus

Problem-Solving and Adaptability

• Demonstrated ability to troubleshoot complex technical issues
• Aptitude for identifying process improvement opportunities and implementing solutions
• Ability to adapt to changing priorities and work effectively in a fast-paced environment with tight deadlines

PHYSICAL REQUIREMENTS TO PERFORM THE ESSENTIAL FUNCTIONS 

• Office environment. 
• Repetitive motion, use of a keyboard. 
• Occasional light lifting and carrying. 
• Regular standing, stooping, and walking to various locations on campus. 
• Greenhills School property is a tobacco-free environment.