Supervisor, Technology Support

Job Level
Mid-level position
Job Category
Manager / Supervisor
Sector
  • Information Technology
Job Status
Areas of Responsibility
  • Support / Help desk

Salary: Step A $5899 to Step F $7551 (detailed steps below)

Accepting Applications for the PROMOTIONAL/OPEN MERGED Exam for

SUPERVISOR, TECHNOLOGY SUPPORT

Unit:      AMA
Hours/Year:    8 hours / 12 months                     Resume Required
Number of Vacancies:    1
Recruitment Type:             PROMOTIONAL/OPEN MERGED
Anticipated Date of Hire:             February 1, 2017
Monthly Salary:             Step A       Step B        Step C       Step D       Step E       Step F
(AMA Range 522)              $5899        $6197          $6511        $6841         $7187        $7551

Complete Application Packet (supplemental questions & Resume):  Friday, December 16, 2016 at 4:30 pm. You may also download an application and information at www.Antioch.k12.ca.us

Oral Panel Exam Date:  Monday, January 9, 2017.  If your application is accepted to move forward with the testing process you will be notified by email and/or U.S. Mail of the date and location of the exam.
 
Basic Function:  Under the direction of the *Manager Technology, plan, organize and direct operations and activities involved in the installation, configuration, operation, maintenance and repair of District computer systems and related hardware, software and networks; coordinate, develop, schedule and implement technology projects; train and evaluate the performance of assigned personnel.
.
Knowledge Of:  Management of operations and activities involved in the installation, configuration, operation, maintenance and repair of District computer systems and related hardware, software and networks; Computer hardware systems and software applications utilized by the District; Practices, procedures and techniques involved in the troubleshooting, diagnosis and repair of computer hardware, software, network and peripheral equipment malfunctions; Principles, methods and procedures of operating computers, network systems and peripherals; Database structures, on-line applications and system capabilities of District computer systems;

Principles, practices, procedures and equipment involved in network administration; Policies and objectives of assigned programs and activities; Record-keeping and report preparation techniques; Principles and practices of supervision and training; Basic budget preparation and control; Oral and written communication skills; Interpersonal skills using tact, patience and courtesy.

Ability To:  Plan, organize and direct operations and activities involved in the installation, configuration, operation, maintenance and repair of District computer systems and related hardware, software and networks; Coordinate, plan, develop, schedule and implement technology projects; Train and evaluate the performance of assigned personnel; Prioritize, assign and coordinate response to work orders; Organize, direct and participate in the investigation, troubleshooting, diagnosis and repair of system, network, hardware, software and peripheral malfunctions; Estimate labor, material and equipment requirements for technology projects; Supervise and participate in the installation, configuration, modification and maintenance of computer hardware and software to assure smooth running of computer systems and work stations; Communicate effectively both orally and in writing; Establish and maintain cooperative and effective working relationships with others; Operate a computer and assigned office equipment; Analyze situations accurately and adopt an effective course of action; Meet schedules and time lines; Work independently with little direction; Plan and organize work; Prepare and maintain a variety of records and reports; Use assigned software at a proficient level; Maintain consistent, punctual and regular attendance.