Director of Technology
Trevor Day School in Manhattan, NY is seeking a seasoned Senior Technology Administrator with a broad and deep technical skill-set along with proven experience in successfully leading a professional IT Department in a K-12 educational setting. The applicant must enjoy working with passionate people in an entrepreneurial, fast-paced educational environment. Reporting to the CFO, this is a hands-on position with extensive responsibilities that range from strategic and long range planning to implementation of system-wide technology solutions, besides providing oneon-one, as well as group training and support. Experience working in the education field is critical for understanding how technology can support great educational outcomes, and that a culture of collaboration and creativity can support success.
ESSENTIAL RESPONSIBILITIES:
Leadership
o Analyzes needs, forecasts requirements and plans future direction of the school's technology infrastructure through short-term and long-term technology plans.
o Collaborates with the Trevor Leadership Team (TLT), Technology staff, and external partners to present and implement cohesive technology solutions that promote deeper learning.
o Prepares and recommends the departmental budget to the CFO and ensures all IT operations are within fiscal guidelines.
o Develops Total Cost of Ownership (TCO) and Return on Investment (ROI) analyses for proposed technology projects.
o Systematically plans for the development and implementation of new, efficient and effective technology solutions that maximize the school's resources.
o Sets policy, regulations, system standards and operating procedures. Takes responsibility for CIPA, FERPA, and all state and federal laws and policies as they apply to technology in independent schools.
Information Systems
o Provides skilled management of, and assumes responsibility for, all school-wide IT systems and services, including email, phone and voicemail, Internet, website, Student Information Systems, Relational Databases, Office Productivity software as well as all hardware computing assets.
o Serves as a primary resource for the technology team to resolve ongoing technical issues. Ensures stability & maintains availability of school systems at the agreed upon SLA.
o Manages all operations of mission-critical systems and technology platforms that include Active Directory, Web Filtering, self-hosted Windows and Linux servers running 3rd party and custom databases and applications, as well as cloud-based business applications in current use.
o Manages security Firewalls, Enterprise-class stackable access-layer Switches and Routers, Wired and Wireless Ethernet Network infrastructure.
o Provisions and manages a reliable Remote Access infrastructure (Citrix, MS Remote Desktop) to enable authorized staff to remotely access secure databases.
o Supervises technology and media staff for effective provisioning of all technology and media support services, consistent with users’ needs and school's priorities.
o Oversees the helpdesk support functions so users have acceptable level of support.
o Sets policy for the purchase and maintenance of computers, peripherals, and audiovisual equipment. Tracks their inventory and ensures it’s kept updated.
o Explores, evaluates, and implements innovative cost-saving Web 2.0, SAAS, and Cloud Computing solutions.
o Manages school's POTS/VOIP system with current vendors and explores new options.
o Supervises and evaluates technical staff and external consultants (as needed).
o Conducts regular training for staff and direct reports; develops training handbooks.
Instructional Support
o Works closely with the TLT, Academic Technology Coordinator and Dept. Chairs to ensure technology hardware, software and digital resources support Trevor's mission.
o Systematically shares the latest applications of technology as an instructional tool.
o Works with senior education team in creating, implementing, sustaining and expanding the Technology Plan.
o Builds and maintains positive working relationships with all members of the community. Makes time for regular visits on both campuses, classroom tours, meetings, and trainings.
o Evaluates technology-integrated, professional development programs to improve quality of instruction.
o Develops digital resources for classroom teachers and administrators.
o Develops and administer periodic surveys to students and staff to measure effectiveness.
REQUIRED QUALIFICATIONS AND EXPERIENCE:
o Bachelor's Degree required; Master's Degree in a field appropriate for this position (MIS, Information Technology, Computer Science, Systems Management, Educational Technology or other equivalent disciplines) preferred.
o Professional Technical Certifications from Microsoft, Apple, Cisco, etc., preferred.
o Minimum 8 - 10 years of progressively responsible experience in the development, installation and maintenance of information systems. Five years or more in a leadership role with supervisory experience required.
o Deep knowledge of and troubleshooting experience with computer systems, particularly Microsoft Windows Desktop, Server and Tablet OS. Multi-platform experience managing MS Windows, Apple OS X, Apple iOS and Linux OS would be very helpful.
o Extensive knowledge of networking and ability to configure enterprise-grade switches, routers, wireless access points, and firewalls required.
o A working knowledge of Student Database systems like Senior Systems, Blackbaud Raiser's Edge, WhippleHill, Destiny, Magnus, Ravenna, etc. a strong plus.
o Ability to lead, plan & manage the IT team in challenging fiscal times.
o Demonstrated ability to communicate and work well with all levels within an organization, especially within the culture of an educational institution.
o Highly organized with strong project management skills, and drive to meet organizational and department objectives; ability to manage projects on interrelated time lines.
o Knowledge of classroom technology including SmartBoards and Interactive projectors, clickers, document cameras, sound systems, cameras, etc. a strong plus.
o Proven ability to negotiate and work with vendors and consultants.