IT Technician

Summary: Support the organization by maintaining technology objectives.

Essential Functions:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• In a team environment, assist in installing, configuring, maintaining, and repairing computer equipment, tablets, common peripherals, network printers, IP phones, servers and LAN/WAN switches and routers.
• Help ensure a secure computing experience by performing system updates, maintaining privacy, and instructing end users on the proper use and protection of our systems.
• Using a ticketing system to prioritize tasks and update completion information to manager and end users.
• Have a passion for learning and extending one skills and knowledge by researching complex technical problems to find effective and efficient solutions.
• Supporting users and systems in a Mac based environment.
• Great interpersonal skills and effective communications skills (both oral and written) when working with end users, vendors, and other IT team members.
• Must be able to pass background & drug screen.

Preferred Qualifications: COMBINATION of the following would be beneficial but NOT required.

• Mac OS client and server experience in a managed environment (JAMF preferable)
• Apple IOS experience in a Mobile Device Managed environment (JAMF preferable)
• G Suite/Google Apps experience in a mid to large organization.
• Experience with installation and support of LAN (including Ethernet and WiFi) and WAN technologies
• Experience with Windows Server, including Active Directory and server virtualization in a VMWare VSphere environment.
• Proven experience in a desktop support technician role.
• Experience in a K-12 educational environment.
• Relevant certifications (e.g. CompTIA A+, ACMT certification, CCNA, etc.)
• Post Secondary Degree in technology related field or relevant professional experience.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel. The employee is frequently required to stand; sit; stoop, kneel, crouch, or crawl and talk to hear. The employee is occasionally required to reach with hands and arms. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Mission:

The Alexander Dawson School at Rainbow Mountain is a nurturing learning community for boys and girls in preschool through grade eight that challenges students to achieve excellence in mind, body and character.

Vision:

Our graduates will be ready to achieve their individual potential, savor life and meet the challenges of the world.

Core Beliefs:

Entrepreneur G.B. (Jerry) Henderson's vision and philanthropy are the cornerstones of The Alexander Dawson Schools. A lifelong learner, Mr. Henderson was fascinated by technology, education and innovation. He was dedicated to providing students with the highest quality education. Dawson's Core Beliefs are a reflection of Mr. Henderson's legacy.

Teaching & Learning

• Dawson graduates are complex problem solvers and collaborators; empathetic, flexible and innovative; and critical thinkers who develop into resilient lifelong learners and leaders.
• Through choice and reflection, Dawson students are active agents and advocates for their learning experience.
• A Dawson education facilitates deeper learning because students approach tasks from multiple perspectives, and draw connections across disciplines and the outside world.
• Within collaboration and healthy competition, students find value in both successes and failures.
• Teachers best engage and motivate students through encouragement, nurturing, inspiration and inquiry.
• We recognize that students learn at different paces and in different ways, and we differentiate instruction accordingly.
• We continually reevaluate the curriculum for relevance, current methodologies, quality of intellectual content and intrinsic interest.
• We are a true learning community. Dawson's faculty and administrators model lifelong learning by investing in educational best practices, advances in technology and relevant world development.

The Dawson Community

• We choose to be a part of the Dawson community because we share in the vision and values of the Dawson educational experience.
• We find strength in our diversity and commit to learning from each other.
• Although families are the primary educators of their children, student achievement throughout life is increased when the School and families work together as partners.
• Each of us is a model for the rest of us; each of us interacts with integrity and cares for the rest of us.

The World

• With an appreciation of the sacrifices others have made for freedom and social justice, our students learn what it means to be engaged and contributing global citizens. Our students commit themselves to the responsibility of being agents of positive change.
• Global citizens investigate root causes, analyze solutions, connect with people in need and become empowered activists in the problem-solving process.
• As members of the desert environment, we strive to foster an awareness of and responsibility for preservation and sustainability of our natural resources.

Diversity Statement:

The distinct Dawson learning environment is reflective of the diverse community that surrounds us. The celebration of differences drives the Dawson mission and unifies the school-wide focus of self and social awareness. Students benefit from working with and learning from other students and teachers who are varied in learning styles, socioeconomic backgrounds, race, religions, ideology, sexual orientation, gender identity and expression, culture and ethnicity. We are committed to creating an inclusive and welcoming learning community.