Information Technology – Assistant Director

Status:                      Full-Time, Independent Contractor
Term:                        9 months, October 2017-June 2018, with prospect of full-time employment to follow

Pay:                           Depends on experience
Work Hours:           Monday – Friday, generally 7:30 a.m. – 4 p.m.

Job Responsibilities:

·       Troubleshoot, diagnose and resolve hardware, software and peripheral malfunctions.

·       Respond to “emergency” tech support requests.

·       Provide technical training and assistance to faculty and students concerning the operation of computer hardware, software and peripherals. Assist in creating documentation for users.

·       Communicate with all levels of the organization and with various outside vendors.

·       Perform all duties in a customer service-oriented manner, adhering to all school and applicable safety regulations, policies and procedures.

·       Maintain knowledge of technological advances in computer hardware and software.

·       Maintain a current and accurate computer equipment database.

·       Manage inventory levels of computer supplies and equipment.

·       Provide recommendations on Mac/PC acquisitions and peripherals.

·       Perform other duties as assigned by the information systems network supervisor regarding various requests by students, parents and faculty. 

·       Must be able to carry up to 50 pounds.

Qualifications:

Required:

• Bachelor’s Degree in Computer Science, Information Systems or related field.
• Four or more years of professional Information Technology experience.
• Four or more years of software development, including analysis, design, development, application deployment, support and optimization for enterprise systems and technologies.
• Three or more years of application experience.

Desired:

• Experienced and therefore proficient in: server, network and hosting environments; User interfaces and user experiences; Quality assurance; Security concerns throughout programs; and Understands both customer and business needs.
• Experience with: Installing, configuring, modifying and maintaining computer hardware, software and peripherals including: Google apps and administration, Schoology, Blackbaud, Squarespace/Ecommerce, Office 365, Phone system, Network Multi-function printers;
• Experience with: Active Directory Group Policy Management; Asset management and IT service management architecture experience; and reating solutions for: configuration management, IT asset management, service management, workflows and automation, ITIL automation.

Interested candidates please send a resume to: Wes Reber Porter, President and CEO, wporter@damien.edu