IT Director

The IT Director is the leader and decision maker related to all campus technology. He or she is primarily responsible for making all decisions related to the school’s computer network and technology platform. Additionally, this person is responsible for the management of the school’s relationship with all technology vendors including the monitoring of performance and SLA compliance of the school’s outsourced tech support provider. This person will work with the CFO and various stakeholders to set the annual technology budget and to identify major projects to be undertaken each year. Finally, this person will ensure the smooth operation of technology throughout the school year organizing inventory, fleet turnover, and ensuring that regular maintenance is completed appropriately. Working with building-centric technology teachers, this person will assist in handling in-house technical support issues as needed. The IT Director reports to the CFO and meets regularly with various members of the leadership team.

Primary Responsibilities:

• Work with Vendor Support as needed, resolve all technical problems related to technology hardware, software, and network connectivity
• Meet regularly with administrative stakeholders to identify technical needs
• Meet regularly with technology teachers to identify academic technology needs
• Coordinate the deployment and regular upgrades of all end-user workstations, laptops, and mobile devices
• Implement and maintain an end-user support system ensuring that technical problems are resolved in a timely way
• Review performance of vendor providing outsourced IT support
• Build and manage annual technology budget
• Facilitate training for new administrative employees
• Establish and manage an inventory management system for all IT hardware
• Provide after­-hours on­call support for critical systems
• Work with facility manager to evaluate and recommend security systems, telephone and telecommunications systems and provide oversight to all replacements, installations, maintenance, and troubleshooting
• Other duties as assigned by supervisor

Knowledge, Skills and Abilities:

• Minimum 5 years experience in managing network infrastructure in a small to ­medium size network environment preferably with multiple sites
• Work in a school environment is preferred
• Detailed understanding of networking technologies (e.g. ethernet, TCP/IP, Wireless)
• Demonstrated proficiency with audio­visual hardware (SMART Board, projector installation and cabling)
• Broad technical fluency in the area of computer networking and systems interoperability
• Creative problem solver
• Technical leader with demonstrated ability to chart a course for network growth and sustainability

Terms of Employment:

• 12 Month
• Standard work hours and vacation as per the Faculty/Staff Handbook
• On­-call for technical emergencies

To Apply:

Resumes and cover letters should be sent to the CFO Angela Artale at angela@stevenscoop.org. Please include 'Information Technology Director' in the subject line. This position begins either on July 1, 2018 or earlier if the identified candidate is available.