ITS Project Manager

About Norwich University:

Norwich University is a diversified academic institution that educates residential students - both military and civilian lifestyles - and working adults across the globe. Norwich offers a broad selection of traditional and distance-learning programs culminating in baccalaureate and master's degrees, and graduate certificates. Founded in 1819 by U.S. Army Capt. Alden Partridge, Norwich is the oldest private military college in the country and the birthplace of the Reserve Officers' Training Corps (ROTC).

Norwich University takes positive action to insure that all applicants for employment are considered, and employees are treated in compliance with applicable laws and regulations governing non-discrimination on the basis of gender, gender identity, race, ethnicity, national origin, color, religion, disability, sexual orientation, age, genetic information or veteran's status. As an institution of higher education, Norwich is dedicated to learning, emphasizing teamwork, leadership, creativity, and critical thinking and encourages applications from qualified individuals who will help us achieve this guiding value.

Job Description:

The Project Manager is an integral member of the Information Technology Services team responsible for delivering, building, and developing projects of varying size and complexity. The primary responsibility of the Project Manager is to coordinate and organize project activities throughout ITS.   This position will work closely with the Directors to ensure projects are well communicated, staffed appropriately, effectively tracked/updated, and are on schedule. 

Essential Functions

In addition to working in accordance with appropriate conduct and behavioral standards while maintaining a positive and constructive attitude, specific responsibilities of this role include:

• Facilitating a consensus around  the mission and vision of project management to foster a project management-oriented culture and mindset among stakeholders and organizational leadership.
• Project planning and implementation, including assessing needs, setting goals and objectives.
• Participating with relevant staff/committees to determine project requirements.
• Tracking and ensuring each project is on schedule, as well as providing notification/escalation
• Developing, tracking & managing change notices and change orders.
• Ensuring that all stake holders are kept informed about each project including: ITS management, ITS technicians, and all others involved.
• Participating in the ITS Governance process.
• Regularly communicating project plans and updates.
• Leading and/or attending project meetings with stakeholders and/or vendors
• Reporting project information to the Director of Administrative Computing and ITSM.
• Developing and providing project metrics when applicable/necessary.
• Interfacing with customers to ensure that appropriate testing is done pending implementation.
• Ensuring all projects have complete documentation prior to project closure.

Requirements:

• Bachelor's degree in a related field
• Minimum of 3 years of project management experience
• PMP certification preferred
• Experience using current project management software
• IT knowledge and experience preferred
• Proficient in the use of Microsoft Office products

Core Competencies

• Strong communication, leadership, and customer service skills
• Proven project management and organizational skills
• Ability to prioritize and handle multiple projects and requests
• Ability to report and communicate to department staff, management, and customers
• Effective verbal and written communication skills
• Overall understanding of technologies used - Banner, OnBase, Argos, SharePoint, etc.
• Demonstrated willingness to be flexible and adaptable to changing priorities

Environmental Conditions/Physical Demands

• General office environment: Works generally at a desk in a well-lighted, cubicle/office, with moderate noise levels 
• Long-distance or air travel as needed - minimal requirements 
• Activities require a significant amount of sitting at office and work desks and in front of a computer monitor.
• Some walking and standing relative to interaction with other personnel. 
• Ability to lift 20 to 40 pounds 

Additional Information:

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant.  Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be US Citizens/Permanent Residents legally eligible to work in the US without sponsorship now or in the future. A post offer, pre-employment background check will be required of the successful candidate.

Norwich University offers a comprehensive benefit package that includes medical, dental, vision, group life and long term disability insurance, flexible-spending accounts for health and dependent care, 403(b) retirement plan with employer match, employee assistance program, paid time off including parental leave, and tuition scholarships for eligible employees and their family members.

Application Instructions:

Please provide a cover letter, resume, and Norwich application:  https://norwich.interviewexchange.com